On-Call Banquet Server | Free Parking & Lunch

StepStone-Hospitality-Inc; Charlotte (NC); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Free parking

Free lunch

Job summary

Le Meridien | Sheraton Charlotte Hotel is seeking an on-call banquet team member to ensure guests receive outstanding service. The role covers food prep for events, serving with proper china and glassware, and coordinating with servers and housepersons.

Ideal candidates show independence, a friendly demeanor, and a strong command of English. Parking and meals are often provided, and shifts may include evening events.

Qualifications

• Experience in guest-facing roles in hospitality is preferred.
• Strong communication and English speaking skills required.
• Able to work independently and maintain motivation.

Responsibilities

• Prepare dressings and cold sauces for events.
• Ensure guest service quality and comfort throughout the event.
• Know menu items, beverages, wines, and specials.
• Serve items with appropriate china, glassware, and garnish.
• Assist servers and set up houseperson areas as needed.
• Follow safe serving regulations when handling alcohol.
• Set tables with linen, silver, and glassware neatly.
• Break down events and clean rooms after functions.
• Comply with health & safety policies and licensing laws.
• Maintain equipment in good condition and report issues.
• Report shortages, damages, or security concerns.
• Handle guest complaints/requests and escalate as required.
• On-call position; at least 2 shifts per month, including one PM event.

Skills

Customer service

Hospitality

English fluency

Independence

Attention to detail

Professionalism

Job description

Le Meridien | Sheraton Charlotte Hotel is seeking an on-call banquet team member to ensure guests receive outstanding service. The role covers food prep for events, serving with proper china and glassware, and coordinating with servers and housepersons.

Ideal candidates show independence, a friendly demeanor, and a strong command of English. Parking and meals are often provided, and shifts may include evening events.