On Call Banquet Server

Trailborn Hotels & Resorts; Wrightsville Beach (NC); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) with match

Sick Time

Employee dining discounts

Employee marketplace discounts

Job summary

Trailborn Hotels & Resorts seeks a Banquet Server to deliver exceptional dining experiences at events within our properties. You will set up banquet rooms, serve food and beverages, and ensure guests receive attentive service with a professional demeanor.

Collaborate with kitchen and event staff to coordinate timing and presentation of menu items, uphold safety standards, and adapt to event dynamics. Flexible scheduling including evenings, weekends, and holidays is required; on-site work in

Qualifications

• Previous experience in food service or hospitality preferred but not required.
• Ability to stand and walk for extended periods and lift up to 25 pounds.
• Strong communication skills and a customer-focused attitude.
• Legal authorization to work in the United States.

Responsibilities

• Set up banquet rooms by arranging tables and chairs according to event specifications.
• Serve food and beverages promptly and courteously during events.
• Assist in setup and breakdown of banquet events and reset rooms after service.
• Coordinate timing with kitchen and event staff to meet quality and presentation standards.
• Respond professionally to guest inquiries and requests to ensure a positive experience.

Skills

Customer service

Communication

Multitasking

Physical stamina

Food service

Teamwork

Job description

The Banquet Server plays a vital role in delivering exceptional dining experiences during events and functions within the accommodation and food services industry. This position is responsible for setting up banquet rooms, serving food and beverages, and ensuring guests receive attentive and courteous service throughout the event. The Banquet Server collaborates closely with kitchen staff, event coordinators, and other service team members to maintain smooth operations and uphold high standards of hospitality. Attention to detail, professionalism, and the ability to anticipate guest needs are essential to creating a welcoming and enjoyable atmosphere. Ultimately, the Banquet Server contributes significantly to the success of events by providing efficient, friendly, and seamless service that enhances guest satisfaction.

ESSENTIAL FUNCTIONS

• Prepare banquet rooms by setting tables, arranging chairs, and ensuring all necessary service items are in place according to event specifications.
• Serve food and beverages promptly and courteously to guests during events, following proper serving protocols and safety standards.
• Assistin the setup and breakdown of banquet events, including cleaning and resetting rooms after service.
• Collaborate with kitchen and event staff to coordinate timing and delivery of menu items, ensuring quality and presentation standards are met.
• Respond to guest inquiries and requests professionally, addressing any concerns to ensure a positive experience.
• All other duties as assigned.

QUALIFICATIONS

Minimum Qualifications:

• Previous experience in food service or hospitality preferred but not required.
• Ability to stand and walk for extended periods and carry trays or equipment weighing up to 25 pounds.
• Strong communication skills and a customer-focused attitude.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working in banquet or event service environments.
• Knowledge of food safety and sanitation standards.
• Certification in food handling or hospitality service.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Multilingual abilities toassistdiverse guest populations.

The Banquet Server utilizes strong interpersonal and communication skills daily to interact effectively with guests and team members, ensuring clear and courteous exchanges. Attention to detail is critical when setting up banquet spaces and serving food and beverages to meet event standards and guest expectations. Physical stamina and coordination are essential for managing the demands of standing, walking, and carrying items throughout events. Problem-solving skills help the server address guest needs promptly and adapt to changing event dynamics. Additionally, knowledge of food safety and service protocols supports maintaining a clean, safe, and professional environment.

PHYSICAL REQUIREMENTS

• Stand, walk, and move quickly for extended periods (up to 8–10 hours per shift).
• Lift, carry, and transport up to 30 lbs. (trays, bus tubs, beverage cases).
• Frequent bending, stooping, reaching, and carrying service items.
• Manual dexterity to handle glassware, flatware, and POS equipment.
• Ability to work in a fast-paced environment whilemaintainingattention to detail.

ABOUT OUR BENEFITS

• Full Time
• Part Time
• Seasonal
• Medical(with company contribution)
• Dental(with company contribution)
• Vision(with company contribution)
• Paid Time Off
• 401(k)(with company match)
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

PAY RATE

$8.00/Hour + gratuity

JOB STATUS

On Call

FLSA

Non-Exempt

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.