On Call Banquet Server

Highgate Hotels, LP; Fort Worth (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate Hotels, LP is seeking an On Call Banquet Server at The Crescent Hotel Fort Worth. Responsibilities include serving guests with attentiveness and following hotel standards.

Candidates should possess a high school diploma, have customer service skills, and the ability to lift. This role is hourly with flexible hours sometimes required.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally.
• Effective listening and communication skills.

Responsibilities

• Serve guests according to hotel standards.
• Set all tables according to hotel standards.
• Clean up banquet space after the function.

Skills

Customer service

Multitasking

Attention to detail

Education

High School diploma or equivalent

Job description

On Call Banquet Server

Requisition ID: 2026-78225

Location: Fort Worth, Texas – The Crescent Hotel Fort Worth

Compensation: Hourly

Responsibilities

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents, and communicate to management if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re‑stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and be able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Flexible and willing to work long hours when required.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Ability to show initiative, including anticipating guest or operational needs.