Banquet Server (On Call)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni PGA Frisco Resort & Spa in Frisco, Texas, seeks a Banquet Server to deliver exceptional service for events in the banquet department. You will set tables, carry trays, and ensure the highest standards of presentation and guest satisfaction.

This role requires prior serving or guest service experience, a flexible schedule including weekends and holidays, and strict adherence to liquor liability laws. Candidates should have good communication and teamwork, and be able to multitask in a

Qualifications

• Previous serving and guest service experience required.
• Must have unexpired Food Handlers and TABC, or obtain upon hire.
• Flexible schedule including weekends, holidays and evenings.
• Excellent interpersonal, oral and written communication skills.
• Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
• Teamwork-oriented and positive attitude.

Responsibilities

• Perform all banquet side work as designated by the Banquet Captain or leadership.
• Serve with high standards and ensure timely food & beverage service for functions.
• Maintain presentation of banquet setups, linens, and seating as required.
• Attend to guest needs during functions and related duties.
• Report equipment or housekeeping needs to Banquet Manager.
• Adhere to liquor liability laws and BEO details.
• Set tables to specifications, carry trays, and provide excellent customer service.
• Complete banquet consumption sheets and attend department trainings.
• Perform other duties as assigned.

Skills

Guest service

Interpersonal communication

Multitasking

Teamwork

Education

Food Handlers certification

TABC certification

Job description

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools-including an adults-only rooftop infinity pool-plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

This team member will ensure that all food and beverage service for functions in the banquet department of the resort are served on time and that all of Omni's professional standards are upheld

Responsibilities:

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet leadership.
• Efficiently and properly perform all service standards.
• Maintain overall presentation of banquet functions with attention to detail by ensuring that linens and chairs are clean and straight; floors, walls, and windows are clean; light bulbs are not burnt out; centerpieces are fresh (if applicable) and polished; condiments are clean and full according to standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Banquet Captain and Manager.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

QUALIFICATIONS:

• Previous serving and guest service experience required, four-star/four-diamond hotel or resort banquet experience is strongly preferred.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude

Physical Requirements:

• Must be able to lift up to 50lbs and stand and walk for the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.