Banquet Server - On Call - Part Time

OCI Hospitality; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

OCI Hospitality in Cedar Rapids, Iowa, is seeking a service-oriented professional to ensure exceptional guest experiences. Responsibilities include providing guest service, assisting in event preparations, and maintaining cleanliness and safety.

The ideal candidate will have strong communication skills, the ability to handle stressful situations gracefully, and a commitment to professional conduct.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Aides in preparations and sets tables in accordance with banquet event order prior to events.
• Provides beverage service during events.

Job description

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
• Aides in preparations and sets tables in accordance with banquet event order prior to events
• Provides beverage service during event
• Assists in maintaining buffet stations throughout the event
• Carries trays of plated meals to serve to guests
• Attentively listens to guests and anticipates any additional needs or concerns
• Responds to feedback from guests and staff regarding food quality and presentation
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Collects used dishes and glasses from tables and other public areas
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness throughout the department
• Performs additional responsibilities as assigned by leadership

Qualifications

• Strong communication and interpersonal skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner