On-Call AV Technician for Meetings & Events

BENCHMARK

Chicago (IL)

On-site

USD 28,000 - 39,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Pyramid Global Hospitality is seeking an On-Call Audio/Visual technician to set up and operate AV systems for events in a hospitality environment. You will support conferences of various sizes, ensure equipment is ready, and assist clients with technical needs during live events.

The role emphasizes responsive customer service, coordination with Events staff, and quick problem solving for streaming and in-room presentations.

Qualifications

Technical certification in related network and end user operating systems desired.
Minimum 1–3 years of experience with various computer-related technologies, including advanced knowledge of audio/visual technologies in a corporate or event-based environment.
Conference Center/Hotel or related experience preferred, Use of web streaming equipment and platforms including hardware encoding for webcasting.
Use of web conferencing and web meeting platforms such as Zoom, Blue Jeans, Webex, etc.
Extron and/or Crestron AV and Lighting control systems experience desired.
Programming and troubleshooting installed audio and video control systems as well as patch bays, AV matrix switchers and routers.

Responsibilities

Assist Events staff to define and prepare AV needs/requirements for all events and coordinate live audio and video events.
Support multimedia, audio visual, and videoconferencing or VTC event operation.
Provide excellent customer service that includes communicating with end users in person and on Video Conference.
Assist end users with set-up for conferences, ensuring that all equipment is operable.
Monitor daily audio visual conference room schedule.
Provide presentation support including importing and manipulating presentation slides and supporting the capture, editing, publishing, and upload of final webcast and approved media.
Setup, operate, support, breakdown and transport AV equipment.
Presence of mind with quick decision and resolution when technical problems arise, especially during live production, cable, and internet streaming of all events.
Inspect and maintain functionality/appearance of conference and board meeting rooms for quality assurance.
Identify any IT and network related issues and ask for IT support in a timely manner.
Collaborate with organizational policy makers to establish and enforce proper AV practices and procedures.