On-Call AV & Event Technician — Hotels & Venues

Pinnacle Live, LLC; Napa (CA); On-site; USD 32,000 - 34,000; Part time

Job summary

Pinnacle Live, LLC is seeking an On Call Event Services Technician to support floor operations, including setup, strike, and operation of AV solutions in hotel and hospitality settings. You will focus on delivering unmatched customer service to guests and clients across Sacramento and Napa properties.

This role requires strong technical aptitude, responsiveness, and the ability to work across diverse events from corporate meetings to large conferences.

Qualifications

• High School Graduate or equivalent.
• Prior exposure to audio visual and/or hospitality industry.
• Computer proficiency (hardware, software and networking)

Responsibilities

• Ensure all event sets and strikes are completed according to Company SOPs.
• Greet guests/clients before event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events
• Follows through on all client requests
• Look for opportunities to enhance client’s event
• Maintain accurate client event information within the Company’s business systems
• Review daily invoices with client and obtain client’s signature on invoice(s)
• Comply with all Company security and safety measures and inventory controls
• Ensure inventory is in good working order and rental condition
• Report any lost, stolen or damaged equipment to management
• Keep company areas clean, organized, and up to standard
• Improve technical skills across audio, video/data, staging and networking
• Comply with all Company policies and procedures
• Other duties as assigned

Skills

Strong technical aptitude

Computer hardware & software knowledge

Planning ability

Interpersonal skills

Verbal & written communication

organizational skills

Team player

Customer service oriented

Professional appearance

Education

High School Diploma or equivalent

Job description

Pinnacle Live, LLC is seeking an On Call Event Services Technician to support floor operations, including setup, strike, and operation of AV solutions in hotel and hospitality settings. You will focus on delivering unmatched customer service to guests and clients across Sacramento and Napa properties.

This role requires strong technical aptitude, responsiveness, and the ability to work across diverse events from corporate meetings to large conferences.