On‑Call Audio Visual Technician: Crestron Events Pro

Compass Group USA; Richardson (TX); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

FSAs

Job summary

Eurest in Richardson, TX is hiring an on-call Audio Visual Technician to support events and meetings. The role requires hands-on experience with AV gear and Crestron-controlled systems, and offers an on-call schedule Monday–Friday, 8:00 am–4:30 pm.

You will interface with clients, coordinate with the AV Manager, perform setup, maintenance, and problem resolution, and keep equipment organized across the portfolio. Pay ranges from $25 to $40 per hour.

Qualifications

• Minimum of one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Responsibilities

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
• Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
• Provides technical assistance for all meetings and customers that require tech services for their events.
• Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
• Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
• Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.

Skills

Experience with AV for events

Proficient computer skills

Excellent written and verbal comms

Job description

Eurest in Richardson, TX is hiring an on-call Audio Visual Technician to support events and meetings. The role requires hands-on experience with AV gear and Crestron-controlled systems, and offers an on-call schedule Monday–Friday, 8:00 am–4:30 pm.

You will interface with clients, coordinate with the AV Manager, perform setup, maintenance, and problem resolution, and keep equipment organized across the portfolio. Pay ranges from $25 to $40 per hour.