AV Service Technician – Crestron/AMX Onsite Support

DataVox; Arlington (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Company paid life insurance

401(k) plan with company match

Roth retirement plan

Professional development reimbursement

Employee Assistance Program

Paid vacation and sick time

Paid company holidays

Annual Health and Wellness Fairs

Mileage reimbursement

Job summary

DataVox is seeking an experienced AV Service Technician to join our Dallas–Fort Worth-based team. You will provide maintenance, service, troubleshooting, and support for commercial audiovisual systems across the DFW market.

The role requires hands-on experience with AV installation, commissioning, and service in commercial settings. Ideal candidates have 5+ years in AV, strong knowledge of Crestron/AMX control systems, networking basics, and effective communication with clients.

Qualifications

• 5+ years of commercial AV installation, commissioning, or service experience.
• Experience supporting and troubleshooting complex AV systems.
• Experience working in commercial construction environments.
• Experience with AMX and/or Crestron control systems.
• Strong understanding of commercial AV systems, video conferencing, and DSP platforms.

Responsibilities

• Diagnose and repair commercial AV systems.
• Troubleshoot complex AV, video conferencing, and control system issues.
• Perform service calls and preventative maintenance on installed AV systems.
• Configure and support AV control platforms such as Crestron and AMX.
• Install, configure, and calibrate audio and video equipment.
• Document service activities and communicate findings with customers and internal teams.

Skills

5+ years AV install

Troubleshooting complex AV systems

Commercial construction experience

AMX/Crestron control systems

Networking basics (TCP/IP)

Education

CTS Certification

CTS-I or CTS-D Certification

Tools

AMX

Crestron

AutoCAD

Q-SYS

Biamp

Job description

DataVox is seeking an experienced AV Service Technician to join our Dallas–Fort Worth-based team. You will provide maintenance, service, troubleshooting, and support for commercial audiovisual systems across the DFW market.

The role requires hands-on experience with AV installation, commissioning, and service in commercial settings. Ideal candidates have 5+ years in AV, strong knowledge of Crestron/AMX control systems, networking basics, and effective communication with clients.