On-Board Courier Operations Specialist

Ascent Global Logistics, Inc.; Belleville (MI); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) and employer matching

Life Insurance

Health, Dental, Vision Insurance

PTO

Employee Assistance Program

Paid Parental Leave

Employee Wellness Program

Paid Holidays

Job summary

Ascent Global Logistics, Inc. in Belleville, MI, is seeking an OBC Operations agent to handle day-to-day tasks for the On-Board Courier product. You will respond to emails, build Peak shipments, quote loads, and track running shipments with cross-functional collaboration to meet deadlines.

This role emphasizes accuracy, timely communication, and adherence to our guiding principles while working in a hybrid setup with on-site and flexible scheduling.

Qualifications

• High school diploma or GED required or equivalent experience.
• Strong proficiency with MS Word, Outlook and Excel preferred.
• Good reading, writing and verbal communication skills are essential.

Responsibilities

• Optimize expedited activity and determine the most optimal mode of transit based on customer requirements.
• Create new OBC shipments with all relative information provided by the customer.
• Communicate quote requests to the customer via phone or email.
• Assemble quotes for On-Board courier services.
• Maintain awareness of shipment activity and ensure milestone management.

Skills

MS Word

MS Outlook

MS Excel

MS Windows

Communication skills

Education

High school diploma or GED

Tools

Microsoft Windows

Word

Outlook

Excel

Job description

Ascent Global Logistics, Inc. in Belleville, MI, is seeking an OBC Operations agent to handle day-to-day tasks for the On-Board Courier product. You will respond to emails, build Peak shipments, quote loads, and track running shipments with cross-functional collaboration to meet deadlines.

This role emphasizes accuracy, timely communication, and adherence to our guiding principles while working in a hybrid setup with on-site and flexible scheduling.