On-Board Courier Operations Specialist

Active Aero Charter, LLC; Belleville (MI); Híbrido; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) and employer matching

Health, Dental, Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Tuition Reimbursement

Flexible Spending Account (FSA)

Descripción de la vacante

Ascent Global Logistics in Belleville, MI, seeks an OBC Operations agent to support the On-Board Courier product. You will answer emails, build Peak shipments, quote loads, and track running loads while coordinating with the MX team.

You’ll follow our Guiding Principles and maintain timelines for trucking and ground handling, communicating via phone and email. Hybrid role: 4 on-site days, 1 flex; geography knowledge and problem solving are essential.

Formación

• High school diploma or GED; or equivalent combination of education and experience.
• Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred.
• Ability to read and interpret documents; write routine reports and correspondence.
• Knowledge of US states, Mexico, and Canadian provinces, incl. major cities.

Responsabilidades

• Answer emails in a timely fashion and build Peak shipments.
• Quote loads and track running loads, coordinating with MX team.
• Communicate quote requests to customers by phone or email.
• Create new OBC shipments with information provided by the customer.
• Maintain compliance with procedures and schedule trucking and ground handling.
• Document events throughout the Hand carry lifecycle using templates.
• Provide quality customer service and audit carrier performance.

Conocimientos

Strong computer skills

Numerical abilities

Communication skills

Geography knowledge of USA, Mexico, &

Educación

High school diploma or GED

Herramientas

Microsoft Windows

Word

Outlook

Excel

Descripción del empleo

Ascent Global Logistics in Belleville, MI, seeks an OBC Operations agent to support the On-Board Courier product. You will answer emails, build Peak shipments, quote loads, and track running loads while coordinating with the MX team.

You’ll follow our Guiding Principles and maintain timelines for trucking and ground handling, communicating via phone and email. Hybrid role: 4 on-site days, 1 flex; geography knowledge and problem solving are essential.