24/7 Time-Critical Logistics Specialist

Ascent On-Demand; Belleville (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

Ascent Global Logistics in Belleville, MI is seeking a Time Critical Specialist to support our 24/7 operations. You will manage orders from entry to milestone, coordinate with customers, vendors, and internal teams to meet tight delivery times and ensure on-time performance.

The role emphasizes exceptional customer service, strong computer skills, and reliable multitasking under pressure in a fast-paced environment. Training and daily collaboration with leadership are part of the job.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills.
• Strong knowledge of world geography and U.S. geography.
• Experience with Next Flight out shipments and vendor operations preferred.
• Ability to work under pressure and multitask.
• Good organizational skills and attention to detail.
• Effective verbal and written communication with staff and vendors.

Responsibilities

• Provide professional service to customers and liaise with vendors and internal teams.
• Ensure shipments meet critical delivery times and optimize on-time performance.
• Enter orders and track milestones from start to finish.
• Escalate issues, errors and delays per established processes.
• Train and learn new SOPs and company policies.
• Communicate any unusual occurrences to leadership and coordinate with shifts.

Skills

Customer service

Geography knowledge

Multitasking

Pressure handling

Communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Ascent Global Logistics in Belleville, MI is seeking a Time Critical Specialist to support our 24/7 operations. You will manage orders from entry to milestone, coordinate with customers, vendors, and internal teams to meet tight delivery times and ensure on-time performance.

The role emphasizes exceptional customer service, strong computer skills, and reliable multitasking under pressure in a fast-paced environment. Training and daily collaboration with leadership are part of the job.