Omnichannel Ecommerce National Accounts Lead

Eaton Electrical; Moon Township (Allegheny County); On-site; USD 124,000 - 182,000; Full time

Job summary

Eaton’s North America Sales - Distributed Infrastructure Technology (DIT) division is seeking a National Account Manager, Ecommerce to develop and execute omnichannel sales strategies for key ecommerce and retail customers. The role leads relationships with Amazon and other national retailers, collaborating cross-functionally to drive revenue growth and market expansion.

The position requires up to 25% travel to customer locations, industry events, and internal planning meetings, and offers a

Qualifications

• Bachelor's degree from an accredited institution required.
• Minimum 5 years of experience in sales, ecommerce, omnichannel sales, marketing, or national account management.
• Ability and willingness to travel up to 25% as required.

Responsibilities

• Develop and execute strategic omnichannel business plans for Amazon and approximately six assigned ecommerce and retail accounts to achieve sales, profit, revenue growth, and market share objectives.
• Own customer relationships at multiple organizational levels within assigned accounts and serve as Eaton's primary commercial point of contact.
• Identify and develop growth opportunities through assortment expansion, promotional programs, ecommerce initiatives, retail media, digital merchandising, marketplace optimization, and new product introductions.
• Lead annual business planning, forecasting, joint business planning, and customer business review processes with assigned customers.
• Analyze customer performance, category trends, market conditions, competitive activity, and business data to identify opportunities, risks, and growth strategies.
• Develop pricing, promotional, assortment, and omnichannel sales strategies that support profitable growth and customer objectives across ecommerce and brick-and-mortar channels.
• Partner with marketing, ecommerce, product management, retail sales, supply chain, customer service, and operations teams to improve customer engagement and execution.
• Drive execution of digital content, merchandising, advertising, retail media, and ecommerce initiatives that improve online visibility, conversion, and sales performance.
• Communicate voice-of-customer insights to internal stakeholders and influence product, marketing, sales, and ecommerce strategies.
• Build and maintain a multi-year opportunity pipeline to support long-term growth objectives and customer development plans.
• Negotiate annual agreements, promotional programs, pricing initiatives, and business plans that align customer needs with Eaton's strategic objectives.
• Collaborate across multiple business units, sales teams, and channel partners to maximize share of wallet, customer penetration, and omnichannel growth.
• Support the development and utilization of dashboards, reporting tools, business intelligence, and analytics used to drive customer growth and business decisions.
• Build executive-level customer relationships and influence strategic business decisions that support mutual growth and long-term partnerships.
• Drive best practices in ecommerce, omnichannel selling, category management, marketplace management, and customer development.
• Travel up to 25% to support customer meetings, business reviews, industry events, trade shows, and internal strategic planning activities.

Skills

Omnichannel sales

National accounts

Amazon & marketplaces

Ecommerce strategy

Cross-functional collaboration

Sales forecasting

Education

Bachelor's degree

Tools

Power BI

Excel

Salesforce

SAP

Job description

Eaton’s North America Sales - Distributed Infrastructure Technology (DIT) division is seeking a National Account Manager, Ecommerce to develop and execute omnichannel sales strategies for key ecommerce and retail customers. The role leads relationships with Amazon and other national retailers, collaborating cross-functionally to drive revenue growth and market expansion.

The position requires up to 25% travel to customer locations, industry events, and internal planning meetings, and offers a