Ecommerce National Accounts Leader

Eaton Electrical; Smyrna (GA); On-site; USD 124,000 - 182,000; Full time

Job summary

Eaton’s North America Sales - Distributed Infrastructure Technology division seeks a National Account Manager, Ecommerce to drive omnichannel growth and manage key ecommerce accounts. You will lead relationships with major retailers, develop strategies across online and offline channels, and collaborate with product, marketing, supply chain, and sales leadership.

The role requires expertise in ecommerce, category management, and digital merchandising, with up to 25% travel.

Qualifications

• Bachelor's degree from an accredited institution required.
• 5+ years of experience in sales, ecommerce, omnichannel sales, marketing, or national account management.
• Willingness to travel up to 25% as required.
• Experience managing strategic national accounts across ecommerce, marketplace, and brick-and-mortar retail channels, including Amazon and other national ecommerce retailers.
• Proven success developing and executing customer business plans, forecasting, and revenue growth strategies.
• Ability to influence cross-functional stakeholders and drive results in a matrix organization.
• No immigration sponsorship or relocation benefits provided for this position.
• Candidates must reside within 50-mile radius of listed locations.

Responsibilities

• Develop and execute omnichannel plans for national ecommerce accounts (Amazon and others).
• Own relationships at multiple levels within assigned accounts and serve as the primary Eaton contact.
• Identify growth opportunities through assortment, promotions, ecommerce initiatives, and digital merchandising.
• Lead annual and joint business planning and customer reviews.
• Analyze performance data to identify risks and opportunities for growth.
• Develop pricing, promotions, assortment, and omnichannel strategies.
• Collaborate across marketing, product management, supply chain, and sales teams.
• Drive digital content, retail media, and ecommerce initiatives to improve visibility and sales.
• Communicate customer insights to influence product and marketing strategies.
• Build a multi-year opportunity pipeline for growth.
• Negotiate annual agreements and programs aligned with Eaton objectives.
• Coordinate cross-functional efforts to maximize share of wallet.
• Support dashboards and analytics to drive decisions.
• Build executive-level relationships for long-term partnerships.
• Promote ecommerce best practices and omnichannel growth.
• Travel up to 25% for meetings, reviews, and events.

Skills

Customer relationship management

Executive-level engagement

Communication

Strategic thinking

Influence without authority

Negotiation

Multi-tasking

Revenue growth

Education

Bachelor's degree

Tools

Salesforce

Power BI

Excel

SAP

Job description

Eaton’s North America Sales - Distributed Infrastructure Technology division seeks a National Account Manager, Ecommerce to drive omnichannel growth and manage key ecommerce accounts. You will lead relationships with major retailers, develop strategies across online and offline channels, and collaborate with product, marketing, supply chain, and sales leadership.

The role requires expertise in ecommerce, category management, and digital merchandising, with up to 25% travel.