Omnichannel CX Specialist — Growth & Training
MCI Careers
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Job summary
MCI Careers seeks Call Center Representatives to support leading brands in a fast-paced Customer Service & Support environment. You will manage inbound and outbound calls, resolve customer inquiries, provide product and account support, and deliver high-quality customer experiences using CRM and omnichannel tools.
Success is measured by clear performance metrics, including quality, efficiency, and customer satisfaction.
Job description
MCI Careers seeks Call Center Representatives to support leading brands in a fast-paced Customer Service & Support environment. You will manage inbound and outbound calls, resolve customer inquiries, provide product and account support, and deliver high-quality customer experiences using CRM and omnichannel tools.
Success is measured by clear performance metrics, including quality, efficiency, and customer satisfaction.
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