Omnichannel Customer Insights Analyst

Colgate-Palmolive Company; Minneapolis (MN); On-site; USD 77,000 - 108,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Paid time off and holidays

Job summary

Colgate-Palmolive Company in Minneapolis seeks a Customer Management Specialist to analyze data, craft compelling narratives, and deliver insights across omnichannel retail. You will collaborate with cross-functional teams to drive growth for strong brands and inform strategic plans.

The role emphasizes data synthesis, storytelling, and opportunity identification within a dynamic retail environment, with a focus on actionable recommendations and collaboration across departments.

Qualifications

• Bachelor's Degree required.
• 2+ years' professional working experience.

Responsibilities

• Integrate and synthesize data from multiple sources to produce brand and category overviews and inform customer recommendations.
• Monitor retail trends, conduct audits, and track competitor activity to identify growth opportunities.
• Collaborate with cross-functional teams (supply chain, shopper insights, shopper marketing, retail marketing and ecommerce) to drive omnichannel growth.
• Drive analytical initiatives to understand business results and trends and propose solutions.
• Engage in ongoing professional development and sustainability initiatives.

Education

Bachelor's Degree

Tools

Nielsen/IRI

Microsoft Office (Excel/Sheets)

Job description

Colgate-Palmolive Company in Minneapolis seeks a Customer Management Specialist to analyze data, craft compelling narratives, and deliver insights across omnichannel retail. You will collaborate with cross-functional teams to drive growth for strong brands and inform strategic plans.

The role emphasizes data synthesis, storytelling, and opportunity identification within a dynamic retail environment, with a focus on actionable recommendations and collaboration across departments.