Call Center Manager

Public Service Corp; Woodbury (MN); On-site; USD 98,000 - 155,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Job summary

Public Service Corp in Woodbury, MN is seeking a Call Center Manager who can own the end-to-end sales marketing cycle and drive omnichannel support that guarantees growth.

You will forecast demand, negotiate renewals, design funnels, and coach the team to move from discounting to value selling, using data to guide strategy. This role offers a salary between $98,000 and $155,000 per year with mentorship and a benefits package designed to support long-term success.

Qualifications

• Experience leading call center or sales marketing teams.
• Ability to translate data into clear recommendations.
• Strong integrity and accountability.
• Woodbury, MN area proximity preferred.

Responsibilities

• Forecast demand and align marketing investment with sales objectives.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Design landing pages and conversion funnels to turn traffic into customers.
• Coach the Call Center Manager team to focus on value selling over discounting.
• Segment audiences and personalize outreach to lift response rates.
• Negotiate renewals before contracts go quiet.

Skills

Forecasting

Negotiation

Team leadership

Communication

Data-driven decisions

Job description

Public Service Corp is on a mission to own its category, and the right Call Center Manager will help us get there faster. Few sales marketing roles let you own the whole thing end to end; this manager one in Woodbury does, and it pays $98,000 - $155,000.

Key Responsibilities

• Forecast demand and align marketing investment with sales objectives
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Design landing pages and conversion funnels that turn traffic into customers
• Chase the sales marketing whitespace no rep in MN has worked
• Push De-escalation adoption so the MN team stops flying blind
• Coach the Call Center Manager team off discounting and onto value selling
• Segment audiences and personalize outreach to lift response rates
• Negotiate renewals before the sales marketing contract goes quiet

What You'll Bring

• Comfort interpreting data and translating findings into clear recommendations
• The integrity to flag your own mistakes first
• Sound instincts for reading a room you've never been in before
• A Woodbury grounding, or the adaptability to plant roots quickly
• The kind of reliability that earns you the hard assignments
• The discipline to document while it's fresh, not after it's forgotten

Public Service Corp doesn't sell sales marketing so much as guarantee it, a people-centered distinction the Woodbury, MN team takes personally. We hold space for disagreement, then commit fully once the sales marketing call is made.

We pair $98,000 - $155,000 with a seasoned mentor, so your Omnichannel Support sharpens fast while the benefits quietly take care of everything else.

The freshness epoch just refreshed, marking this Call Center Manager role live again.

We hire for hunger as much as resumes, so if that's you, the Call Center Manager role is open.