Omni-Store Manager: Lead People, Profit & Experience

Hmgroup; Willow Grove (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

H&M Willow Grove seeks an experienced Store Manager to lead the store's omni-channel customer experience and visual standards in line with global guidelines.

You'll drive sales, manage budgets and plans, coach the team, and collaborate with area leadership to optimize performance while ensuring an inclusive culture and compliant operations.

You'll stay informed on fashion trends, competitor activity, and local market dynamics to keep the store competitive and relevant.

Qualifications

• Leadership experience in a store environment.
• Ability to coach and develop a high-performing team.
• Strong communication and collaboration skills.
• Retail management knowledge and customer experience focus.

Responsibilities

• Lead the store team to deliver omni-channel customer experience and uphold visual and commercial standards.
• Drive sales, budgets, and plans; analyze performance and take action to optimize results.
• Develop talent through onboarding, coaching, evaluations, and succession planning.

Skills

Leadership

Team coaching & development

Communication

Retail management

Job description

H&M Willow Grove seeks an experienced Store Manager to lead the store's omni-channel customer experience and visual standards in line with global guidelines.

You'll drive sales, manage budgets and plans, coach the team, and collaborate with area leadership to optimize performance while ensuring an inclusive culture and compliant operations.

You'll stay informed on fashion trends, competitor activity, and local market dynamics to keep the store competitive and relevant.