Omni Experience Specialist: Warehouse & Digital

bjswholesaleclub; Fairfield (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's memberships

Paid time off

Health benefits

401(k) plan

Employee stock purchase plan

Job summary

BJ's Wholesale Club is seeking an Omni Experience Ambassador to support digital initiatives and warehouse operations. Responsibilities include pulling merchandise from pick lists, moving items to staging areas, and using a handheld RF scanner to verify counts and locations.

Role emphasizes fast, courteous service, adherence to SOPs for BOPIC, Curbside, and Ship from Club, and collaboration to meet productivity and safety standards.

Qualifications

• General warehouse responsibilities include pulling merchandise from a pick list.
• Operate handheld RF scanner to pick and verify merchandise.
• Move merchandise from sales floor to staging area and update locations.
• Follow standard operating procedures for BOPIC, Curbside and Ship from Club.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and notes expired or short-dated items on the pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet productivity requirements.
• Follows operational efficiencies and productivity standards with adherence to SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for individual performance and collaborates with club leadership when metrics are not met.

Job description

BJ's Wholesale Club is seeking an Omni Experience Ambassador to support digital initiatives and warehouse operations. Responsibilities include pulling merchandise from pick lists, moving items to staging areas, and using a handheld RF scanner to verify counts and locations.

Role emphasizes fast, courteous service, adherence to SOPs for BOPIC, Curbside, and Ship from Club, and collaboration to meet productivity and safety standards.