Omni Experience Specialist

BJ's Wholesale Club, Inc.; Kearny (NJ); On-site; USD 23,000 - 29,000; Full time

Job summary

BJ’s Wholesale Club, Inc. is seeking an Omni Experience Ambassador to perform general warehouse activities, including picking merchandise, using RF scanners, and staging orders. You will support BOPIC, Curbside, Express Pay, and Ship from Club initiatives while maintaining club policies and strong member service.

The role emphasizes accuracy, teamwork, and a positive environment for members, with focus on fast, safe, and friendly service.

Qualifications

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor and verify merchandise.
• Moves merchandise from sales floor to staging area and communicates inventory needs.
• Communicates with club team when replenishment is required or items are short-dated.
• Securely packages orders and maintains a neat, organized SFC area.

Skills

Order picking experience

Big box/wholesale retail experience

Customer service mindset

Tools

RF scanner

Job description

BJ’s Wholesale Club, Inc. is seeking an Omni Experience Ambassador to perform general warehouse activities, including picking merchandise, using RF scanners, and staging orders. You will support BOPIC, Curbside, Express Pay, and Ship from Club initiatives while maintaining club policies and strong member service.

The role emphasizes accuracy, teamwork, and a positive environment for members, with focus on fast, safe, and friendly service.