Omni Experience Specialist

BJ's Wholesale Club, Inc.; Glen Burnie (MD); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous paid time off

Flexible health benefits

401(k) retirement plan

Employee stock purchase plan

Job summary

BJ's Wholesale Club is seeking a Omni Experience Ambassador to perform general warehouse duties, pull merchandise from pick lists, and move items to staging areas using handheld scanners. You will work across digital initiatives including BOPIC, Curbside, Express Pay and Ship from Club while maintaining safe, positive member experiences.

Responsibilities include accurate picking, timely processing, and collaborating with teammates to ensure inventory integrity and efficient operations.

Qualifications

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.

Skills

Order picking

RF scanner experience

Retail experience

Tools

RF handheld scanner

Job description

BJ's Wholesale Club is seeking a Omni Experience Ambassador to perform general warehouse duties, pull merchandise from pick lists, and move items to staging areas using handheld scanners. You will work across digital initiatives including BOPIC, Curbside, Express Pay and Ship from Club while maintaining safe, positive member experiences.

Responsibilities include accurate picking, timely processing, and collaborating with teammates to ensure inventory integrity and efficient operations.