Brand Experience Associate — Omnichannel Retail

Gap Inc; Cheltenham (Montgomery County); On-site; USD 19,000 - 25,000; Part time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers, providing exceptional service and product knowledge. You will educate shoppers, drive sales through suggestive selling, and collaborate with leadership to deliver a best-in-class omni-channel experience.

You will engage customers, support the sales floor and fitting rooms, and help ensure a clean and organized store environment while maintaining a positive, customer-centric atmosphere.

Qualifications

• Excellent customer service and communication skills.
• Experience in retail or fashion is a plus.
• Knowledge of loyalty programs is helpful.
• Willingness to work a flexible schedule including holidays and weekends.

Responsibilities

• Engage customers to drive sales using suggestive selling and personalized service.
• Educate customers about loyalty programs to promote brand engagement.
• Support omnichannel shopping by leveraging store and online resources.
• Maintain a neat, organized work center and assist on the sales floor, fitting room, and cash wrap.
• Handle customer interactions professionally and resolve issues efficiently.

Skills

Customer service

Suggestive selling

Omnichannel

Communication

Teamwork

Flexible schedule

Tools

POS system

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers, providing exceptional service and product knowledge. You will educate shoppers, drive sales through suggestive selling, and collaborate with leadership to deliver a best-in-class omni-channel experience.

You will engage customers, support the sales floor and fitting rooms, and help ensure a clean and organized store environment while maintaining a positive, customer-centric atmosphere.