Omni-Channel Style Advisor

Gap Inc; New York (NY); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Gap Inc. is seeking a customer-focused associate who will engage with customers, educate them about current merchandise, and promote our loyalty programs. The role emphasizes styling guidance, efficient service, and a seamless omni-channel experience to build brand loyalty.

You will assist on the sales floor, support fitting rooms and checkout, and adapt to store operations while maintaining courteous, professional communication with customers and teammates.

Qualifikationen

• Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners.
• Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Aufgaben

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, back of house, processes as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Kenntnisse

Effective communication

Customer service

Problem solving

Team collaboration

Ausbildung

Job readiness training

Jobbeschreibung

Gap Inc. is seeking a customer-focused associate who will engage with customers, educate them about current merchandise, and promote our loyalty programs. The role emphasizes styling guidance, efficient service, and a seamless omni-channel experience to build brand loyalty.

You will assist on the sales floor, support fitting rooms and checkout, and adapt to store operations while maintaining courteous, professional communication with customers and teammates.