Omni-Channel Store Leader

Tapestry (Coach/Kate Spade); Deer Park (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity and profitability. You will set the tone on the sales floor, elevate service through omni-channel and virtual selling, and foster an inclusive environment where associates can thrive as their authentic selves.

The role emphasizes coaching, driving clienteling, and leading the team to exceed KPIs across selling channels, while partnering with corporate teams to optimize

Qualifications

• 2+ years of retail management experience.
• Strong leadership communication and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to lift at least 25 lbs. regularly; stamina for the sales floor.
• Strong English language proficiency.

Responsibilities

• Model service behaviors and lead a high-energy environment.
• Drive omni-channel and virtual selling; clienteling via client books and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead store to meet KPIs; analyze market data and collaborate with corporate teams.
• Oversee opening/closing procedures, cash handling, and payroll budgets.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Skills

Retail management

Leadership communication

Customer focus

Team coaching

English proficiency

Lifting 25 lbs

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Retail systems

Job description

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity and profitability. You will set the tone on the sales floor, elevate service through omni-channel and virtual selling, and foster an inclusive environment where associates can thrive as their authentic selves.

The role emphasizes coaching, driving clienteling, and leading the team to exceed KPIs across selling channels, while partnering with corporate teams to optimize