Omni-Channel Fulfillment Specialist

Macy's; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives/Performance-based rewards

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fulfillment Colleague to support omni-channel experiences by engaging with customers on the floor and handling back-of-house fulfillment. You will select merchandise, pack and ship online orders, and assist with in-store and curbside pickup, ensuring accuracy and speed.

The role emphasizes hospitality, teamwork, and a commitment to operational excellence to drive sales and loyalty across Macy's stores.

Qualifications

• Greet customers with genuine hospitality.
• Resolve issues professionally and efficiently.
• Collaborate with teammates to meet daily goals.

Responsibilities

• Greet customers warmly and resolve issues.
• Assist with in-store and curbside pickup.
• Select merchandise and pack/ship online orders.
• Maintain a clean, organized sales floor and stockroom.

Skills

Customer service

Sales floor experience

Teamwork

Tools

POS system

Job description

Macy's is seeking a Fulfillment Colleague to support omni-channel experiences by engaging with customers on the floor and handling back-of-house fulfillment. You will select merchandise, pack and ship online orders, and assist with in-store and curbside pickup, ensuring accuracy and speed.

The role emphasizes hospitality, teamwork, and a commitment to operational excellence to drive sales and loyalty across Macy's stores.