Omni-Channel Brand Associate — Loyalty & Sales

Old Navy; Cedar Falls (IA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) with company match

Employee stock purchase plan

Job summary

Old Navy in the United States is seeking a full-time Brand Associate to bring the brand to life for customers. You will provide excellent customer service, educating shoppers and guiding them toward the right products to complete their look across in-store and online channels.

You will engage with customers, promote loyalty programs, and assist on the sales floor while supporting stockroom and back-of-house tasks. A flexible schedule including evenings, weekends and holidays is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about products and loyalty programs.

Responsibilities

• Provide excellent customer service and educate customers about products.
• Promote loyalty programs and use suggestive selling to drive sales.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Maintain a neat, clean, and organized work area.
• Operate with omnichannel capabilities to enhance the customer experience.

Skills

Customer service

Communication

Retail experience

Flexibility

Team player

Problem solving

Omni-channel

Tools

POS systems

Job description

Old Navy in the United States is seeking a full-time Brand Associate to bring the brand to life for customers. You will provide excellent customer service, educating shoppers and guiding them toward the right products to complete their look across in-store and online channels.

You will engage with customers, promote loyalty programs, and assist on the sales floor while supporting stockroom and back-of-house tasks. A flexible schedule including evenings, weekends and holidays is required.