Omaha Sales Support Specialist

Schimberg Co.; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Job summary

Schimberg Co. is seeking a Sales Support Specialist to back our Omaha sales team by preparing customer quotations on internal platforms, reviewing requests for completeness, and ensuring accuracy before returning results to the sales team.

You will handle order entry, inbound calls, delivery receivers, and other administrative tasks, thriving in a team environment with quickly changing priorities.

Qualifications

• Experience in sales support or related role preferred.
• Proficient in MS Office and ability to learn new software quickly.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities without losing track of details.

Responsibilities

• Prepare accurate and timely customer quotations using our internal platforms
• Review quote requests for completeness and identify information that needs clarification
• Review system-generated quotations for accuracy
• Develop a strong understanding of our products, processes, and the way we do business
• Take ownership of assigned work and follow tasks through to completion with minimal supervision
• Keep orders, sales tickets, and receivers organized and submitted in a timely manner
• Support sales team with a variety of administrative tasks

Skills

MS Office

Attention to detail

Strong communication

Team player

Process oriented

Tools

CRM software

Job description

Schimberg Co. is looking for a Sales Support Specialist to provide behind-the-scenes support to help our Omaha sales team provide exceptional customer service. An essential focus in this position will be preparing customer quotations using our internal platforms. You'll receive quote requests, review information for accuracy and completeness, use our systems to generate the quotation and review results for accuracy before returning to the sales team. We're looking for someone comfortable with learning new technology, who picks up on processes quickly, pays close attention to details, and takes ownership in their output.

This is a true team support role. You'll also assist with other sales support tasks such as order entry, directing inbound phone calls, processing delivery receivers, expediting orders, communicating order status with team members and other administrative responsibilities as needs arise. You must thrive in a team environment, be self-motivated, and adjust to rapidly changing priorities throughout the day.

If you enjoy becoming a go-to person for a process, learning new systems, staying busy, and making your teammates' job easier, this may be the right fit for you.

What You'll Do

• Prepare accurate and timely customer quotations using our internal platforms
• Review quote requests for completeness and identify information that needs clarification
• Review system-generated quotations for accuracy
• Develop a strong understanding of our products, processes, and the way we do business
• Take ownership of assigned work and follow tasks through to completion with minimal supervision
• Keep orders, sales tickets, and receivers organized and submitted in a timely manner
• Support sales team with a variety of administrative tasks

Qualifications

• Previous experience in sales support, sales administration, customer service, project coordination or similar role preferred. Related industry experience a plus.
• Proficient in MS Office software and ability to learn new software and technology quickly
• Excellent organizational skills and attention to detail
• Take ownership of your responsibilities and follow through
• Confidence to ask questions when needed but capable of taking steps to resolve independently when possible
• Strong written and verbal communication skills
• Ability to manage multiple priorities without losing track of the details
• Willing to help out when needed, even if it isn't part of your normal routine

About Us

• Traditional values: At our core is our work ethic, dedication and commitment to treat others with honesty and integrity.
• Stability: Schimberg Co. has been family-owned for over 100 years. We have continued to grow through reinvestment in the company and changing with industry demands.
• Excellent benefit package: Medical, dental, vision, life insurance, heath savings account, flexible spending, exceptional retirement plan, paid vacation and holidays, and more.
• Team-oriented environment: Known for our service, our employees work together across all functions to provide an exceptional customer experience.
• Your career: We value cross training and promoting from within. We want to see you succeed at what you do best.

Schimberg Co. is an equal opportunity employer.

This position requires a pre-employment background screen as a condition of hire.

Schimberg Co. is an equal opportunity employer.