Ohio Licensed Pre-Need Funeral Director: Guide & Plan

nsmg

North Olmsted (OH)

On-site

USD 45,000 - 95,000

Full time

4 days ago
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Job summary

NorthStar Memorial Group is seeking a licensed Pre-Need Funeral Director for Sunset Memorial Park in N. Olmsted, OH.

The role focuses on guiding families through pre-planning options, cemetery services, and merchandise with a strong emphasis on community relationships and compliant paperwork. The position involves presenting pre-need plans, tours of facilities, and active sales activities while maintaining exceptional customer service and adherence to regulations.

Qualifications

  • Must hold a valid Ohio Funeral Director license.
  • Reliable transportation and valid driver's license.
  • Willing to relocate to opportunities within market areas.
  • Knowledge of cemetery and funeral industry regulations.

Responsibilities

  • Actively builds relationships in the community to educate families on pre-planning decisions.
  • Sets appointments, presents pre-planning guides and products.
  • Conducts professional tours of each location within the area.
  • Completes paperwork accurately for contract processing.
  • Tracks sales activity and performance metrics to identify strengths and improvement areas.
  • Uses CRM to log contacts and ensure timely follow-up.
  • Approaches new and existing customers to discuss suitable products/services.
  • Delivers world-class customer service with a can-do attitude.

Skills

Relationship-building
Presentation skills
CRM proficiency
Customer service

Education

Funeral Director License

Tools

CRM system

Job description

NorthStar Memorial Group is seeking a licensed Pre-Need Funeral Director for Sunset Memorial Park in N. Olmsted, OH.

The role focuses on guiding families through pre-planning options, cemetery services, and merchandise with a strong emphasis on community relationships and compliant paperwork. The position involves presenting pre-need plans, tours of facilities, and active sales activities while maintaining exceptional customer service and adherence to regulations.

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