Pre-Need Licensed Funeral Director

NorthStar Memorial Group; North Olmsted, Northern (OH, KY); Hybrid; USD 45,000 - 95,000; Full time

Job summary

NorthStar Memorial Group's Sunset Memorial Park in North Olmsted, OH seeks a licensed Pre-Need Funeral Director to grow pre-need sales across assigned market areas, including cemetery property, services, and prearranged funerals.

You will educate families, present pre-planning guides, manage paperwork and CRM activity, and deliver world-class service. A valid OH funeral director license, reliable transportation, and a willingness to relocate are required.

Qualifications

• Licensed Funeral Director in OH (or another state).
• Valid driver’s license and reliable transportation.
• Knowledge of cemetery and funeral industry regulations.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions
• Excels in setting appointments, giving pre-planning guides and product presentations
• Provides professional tours of each location within their area
• Completes paperwork timely and accurately for contract processing
• Tracks sales activity and CRM follow-ups
• Contacts new and existing customers to discuss products/services
• Provides world-class customer service and a can-do attitude

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a dynamic, licensed Pre-Need Funeral Director at Sunset Memorial Park in N. Olmsted, OH. Our sales teams redefine the way families honor their loved ones, through trusted advisory. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.

The Lincensed Pre-Need Funeral Director is responsible for generating pre-need sales for locations in assigned market areas including cemetery property, cemetery merchandise, cemetery services, and prearranged funerals.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions
• Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation
• Provides professional park tours of each location within their area
• Completes paperwork timely, neatly, and accurately, including all specific requirements for contract processing
• Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
• Uses CRM to track all contacts and ensure professional follow-up
• Contacts new and existing customers to discuss how specific products or services can meet their needs
• Provides world-class customer service, a positive attitude, and a willingness to do “Whatever it takes”

Qualifications

• Valid driver’s license and a satisfactory driving record
• Must have reliable transportation
• Current Funeral Director License issued in Ohio/ or Any other State
• Relocation (available)
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry.

Salary Range

$45,000-$95,000

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.