Off-Site Service & Delivery Coordinator

Grayba; Hammond (IN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical and dental benefits

Vision benefits

401(k) with company match

Employee stock ownership plan

Paid vacation and sick days

Paid holidays

Job summary

Graybar is seeking an Service Representative Off-Site in Hammond, IN to act as a key contact for customers, handle orders, pricing, billing, and shipping coordination, and support inventory management. The role may involve delivery duties and requires at least 1 year of experience, with 2+ years preferred.

Candidates should be able to lift up to 70 pounds, operate pallet jacks and forklifts, and work in a warehouse setting.

Qualifications

• Minimum 1 year experience required; 2+ years preferred.
• 4 year degree preferred.
• Ability to perform physical requirements to receive, pick, pack, ship, and move materials.
• Knowledge of warehouse procedures and security regulations.
• Knowledge of product lines and suppliers and the ability to evaluate products for customer needs.
• Strong customer service, communication, and computer skills.

Responsibilities

• Take an active role in selling Company goods and services and fill customer merchandise requirements.
• Coordinate prompt handling of customer service requests including order entry, pricing, expediting, billing, and order maintenance.
• Perform shipping, receiving, and inventory maintenance duties; evaluate inventory levels and maintain balance.
• May perform delivery driver duties; operate a light vehicle to deliver customer orders.
• Update knowledge of products through self-study and training classes.
• Assist in orientation of new or less experienced representatives.

Skills

Customer service

Communication

Administrative skills

Computer skills

Team cooperation

Safety awareness

Education

4 year degree preferred

Tools

Pallet jacks

Forklifts

Push carts

Job description

Graybar is seeking an Service Representative Off-Site in Hammond, IN to act as a key contact for customers, handle orders, pricing, billing, and shipping coordination, and support inventory management. The role may involve delivery duties and requires at least 1 year of experience, with 2+ years preferred.

Candidates should be able to lift up to 70 pounds, operate pallet jacks and forklifts, and work in a warehouse setting.