Part-Time Service Representative Off-Site

Graybar Electric Company, Inc.; Norcross (GA); Remote; USD 22,000 - 29,000; Part time

Benefits offered by this job

Equal opportunity employer

Job summary

Graybar Electric Company, Inc. is seeking a Part-Time Service Representative Off-Site in Norcross, GA.

You will act as a key contact for customers, handling order entry, pricing, billing, and delivery coordination to ensure total customer satisfaction. Responsibilities include assisting customers with merchandise needs, stocking and inventory maintenance, possible delivery duties, and updating knowledge through product training.

Qualifications

• Minimum 1 year experience required.
• High school diploma or GED required.
• Ability to perform physical requirements: receive, pick, pack, ship, move materials up to 70 pounds.

Responsibilities

• Take an active role in selling company goods and services.
• Fill customer merchandise requirements including the counter.
• Coordinate order entry, pricing, expediting, billing, and order maintenance.

Skills

Customer service

Communication

Administrative skills

Computer skills

Education

High school diploma or GED

Tools

Forklifts

Pallet jacks

Push carts

Job description

Are you ready? As a Part-Time Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction.

In this role you will:

• Take an active role in selling Company goods and services;
• fill customer merchandise requirements, including the counter, using knowledge of products sold;
• suggest selections that meet customer needs Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance
• Perform all shipping, receiving, and inventory maintenance duties;
• evaluate inventory requirements/levels, and take steps to maintain correct balance of merchandise
• May perform Delivery Driver duties as needed;
• operate a light van or delivery vehicle to deliver customer orders;
• ensure that customer orders are delivered to meet customer expectations
• Update knowledge of products through self-study and attending product training classes

What you bring to the table:

• Minimum 1 year experience required High school diploma or GED required Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers’ instructions and safety instructions Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required Ability to meet driving requirements if assigned to operate a Company-required vehicle and/or whenever circumstances require that material handlers at the applicable location have the ability to operate a Company vehicle to cover emergencies, absences, or other business needs Knowledge of warehouse procedures and security regulations Knowledge of product lines and suppliers and the ability to evaluate products in terms of customer needs Customer service skills with the ability to handle a variety of customer situations with enthusiasm and tact Communication, administrative, and computer skills Ability to work under general supervision and work cooperatively with other branch personnel Ability to successfully complete all Company training designed to comply with regulatory requirements

Work Shift and Hours:

Wednesday - Friday, 7:00am - 4:00pm

Compensation Details:

The expected pay rate for this position is starting at $18.50 per hour depending on experience.

Additional Information:

Steel toed boots required.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.

Equal Opportunity Employer/Vet/Disabled

Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.