Offshore Operations Lead — Freight & Team Growth

Estes Express Lines; Jacksonville (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Estes Express Lines seeks an Assistant Manager, Offshore Operations to partner with leaders and drive strategies for offshore service areas. You will oversee inbound freight, shipment measurements, and documentation to ensure top-notch customer experience.

You will mentor offshore staff, participate in hiring and training, and collaborate with agents to ensure prompt quoting, pickup, and delivery. The role requires adaptability and strong communication in a dynamic freight environment.

Qualifications

• High School Diploma or GED or equivalent background.
• 2+ years of prior LTL or transportation experience.
• Prior supervisory experience preferred.
• Knowledge of exports from the United States.
• Knowledge of steamship lines and their policies.
• Strong verbal, written, and listening communication skills.
• Proficient computer skills: Microsoft Office and AS/400.
• Ability to work independently or in a team in a fast-paced environment.
• Must be mentally and emotionally able to handle high stress.
• Able to lift approximately 20 lbs.
• Compliance with company policies, rules, and code of conduct.
• Ability to interact well with others.
• Ability to work independently or in a team setting.
• Ability to work under tight time constraints in high-volume environment.
• Ability to read and interpret safety rules, procedures and manuals.
• Must pass pre-employment drug screen and background checks.
• Authorized to work in the United States.

Responsibilities

• Assist in managing all phases of operations for Offshore markets (Puerto Rico, Alaska, Hawaii).
• Lead, mentor, and direct offshore team; participate in hiring, training, terminations.
• Coordinate with offshore market agents for prompt quoting, pickup and delivery.
• Prepare and process documentation for transportation of goods (Bills of Lading).
• Respond to inquiries regarding bill documents with other departments/service centers.
• Establish relationships to assist in booking steamships.
• Regular attendance is required.
• May perform additional duties as assigned.

Skills

LTL experience

Supervisory experience

Exports knowledge

Steamship knowledge

Communication skills

AS/400 system

Microsoft Office

Team orientation

Fast-paced environment

Reading/comprehension

Education

High School Diploma or GED

Tools

AS/400 system

Microsoft Office Suite

Job description

Estes Express Lines seeks an Assistant Manager, Offshore Operations to partner with leaders and drive strategies for offshore service areas. You will oversee inbound freight, shipment measurements, and documentation to ensure top-notch customer experience.

You will mentor offshore staff, participate in hiring and training, and collaborate with agents to ensure prompt quoting, pickup, and delivery. The role requires adaptability and strong communication in a dynamic freight environment.