Office & Travel Operations Specialist

Lever, Inc.; Boston (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Growth & Development

Flexibility & Well-Being

Recognition & Impact

Innovative Culture

Benefits & Rewards Package

Job summary

Creatio is seeking an organized Office and Travel Coordinator to support daily office operations in our Boston office. You will assist with travel arrangements, onboarding, asset management, and coordinating with IT, Marketing, HR, and vendors to keep our workplace efficient.

Ideal candidates are detail-oriented, proactive, and eager to learn new systems. Strong English communication and MS Office proficiency are required to thrive in this role in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail, with the ability to manage several requests and changing priorities.
• A responsible, proactive approach and the ability to follow tasks through to completion.
• Good interpersonal skills and a friendly, helpful approach to colleagues, visitors, and suppliers.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook, and collaboration tools such as Microsoft Teams.
• Willingness to learn new systems, tools, and procedures.
• Strong written and spoken English, with the ability to communicate clearly and professionally.

Responsibilities

• Coordinate the day-to-day operations of the Boston office, maintaining an organized, efficient, and welcoming workplace and serving as the main contact for office-related requests.
• Work with building management, vendors, and service providers to coordinate workplace services, maintenance, office purchases, and deliveries.
• Partner with IT, Marketing, HR and other internal teams on office equipment, company merchandise, and shared operational tasks.
• Support employee onboarding and offboarding by coordinating office access, welcome packs, workspace setup, and equipment handovers with IT.
• Maintain accurate records of office assets, supplies, and company merchandise, including storage, distribution, and replenishment.
• Coordinate arrangements for executive visits, client meetings, and internal events, including meeting rooms, catering, and hospitality.
• Maintain office records, expense tracking, reports, and administrative documentation in line with company policies and approved budgets.
• Arrange employee business travel, including flight and hotel bookings, itinerary changes, and cancellations, in line with company travel policies.
• Assist employees with travel requests and provide guidance on travel policies, booking procedures, and expense reporting.
• Help resolve travel disruptions and urgent or emergency travel requests in coordination with the Travel team and relevant service providers.
• Use corporate booking tools and work with travel agencies and suppliers to coordinate bookings and resolve travel-related issues.

Skills

Organizational skills

Attention to detail

Proactive

Interpersonal skills

Microsoft Office

Microsoft Teams

Willingness to learn

English communication

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Creatio is seeking an organized Office and Travel Coordinator to support daily office operations in our Boston office. You will assist with travel arrangements, onboarding, asset management, and coordinating with IT, Marketing, HR, and vendors to keep our workplace efficient.

Ideal candidates are detail-oriented, proactive, and eager to learn new systems. Strong English communication and MS Office proficiency are required to thrive in this role in a fast-paced environment.