OFFICE TECHNICIAN (TYPING)

Employment Development Department; California (MO); On-site; USD 43,000 - 54,000; Full time

Job summary

Employment Development Department in Oakland is seeking a detail-oriented Office Technician to provide administrative support in a fast-paced office environment. The role includes attendance and benefits administration, report preparation, record maintenance, and day-to-day operations support.

The ideal candidate will balance multiple priorities, work independently or with a team, and handle confidential information with discretion.

Qualifications

• Typing speed of 40 WPM as per class specifications.
• Professional customer service skills and discretion.
• Ability to maintain confidential records and handle sensitive information.

Responsibilities

• Provide administrative and operational support in a fast-paced office.
• Assist with attendance and benefits administration.
• Prepare reports and maintain filing systems and records.
• Support day-to-day office operations including switchboard and attendance clerk duties as needed.
• Maintain professional customer service to internal and external customers.

Skills

Typing 40 WPM

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Position Details

Job Code #: JC-532749

Position #(s): 280-853-1139-976

Working Title: Office Technician

Classification: OFFICE TECHNICIAN (TYPING)

$3,829.00 - $4,794.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 2

Work Location: Alameda County

Telework: In Office

Job Type: Permanent, Full Time

Work Shift: 8:00am - 5:00pm

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

UI Center Oakland is seeking a motivated, detail-oriented, and customer-focused Office Technician to join our team! This is an excellent opportunity for an individual who enjoys working in a fast-paced office environment and takes pride in providing exceptional administrative support. The selected candidate will perform a variety of administrative and operational duties, including assisting with attendance and benefits administration, preparing reports, maintaining records, and supporting the day-to-day operations of the office.

The ideal candidate is organized, adaptable, and able to balance multiple priorities while meeting deadlines. Success in this role requires the ability to work both independently and collaboratively, exercise sound judgment, and remain flexible in a dynamic work environment where priorities may change.

Strong computer skills are essential. Candidates should be proficient in Microsoft Word and Excel and comfortable creating, maintaining, and organizing a variety of documents, reports, and spreadsheets. The position also requires handling confidential and sensitive information with discretion, maintaining accurate filing systems, and providing professional customer service to both internal and external customers. The Office Technician may also serve as the switchboard operator, the office attendance clerk as well as assist with other administrative functions as needed.

***This is an in-office position located in downtown Oakland***

Position exists in Oakland, Alameda County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Typing Certificate of at least 40 WPM