Office Technician (General)

California Department of Health Care Access and Information; Sacramento (CA); Hybrid; USD 42,000 - 53,000; Full time

Job summary

California Department of Health Care Access and Information in Sacramento is seeking an Office Technician (General) to provide mail, facilities, and supply support in a dynamic state agency environment. Under supervision, you will handle daily tasks such as mail processing, inventory management, and coordinating with internal teams.

The role requires reliability, confidentiality, and good customer service to support department operations.

Qualifications

• The ad lists general office responsibilities and customer service duties.

Responsibilities

• Process incoming and outgoing mail and manage supply inventories.
• Coordinate with internal programs and external partners for service requests.
• Provide front desk coverage and respond to walk-up, phone, and email inquiries.

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-532534

Position #(s): 441-163-1138-002

Working Title: Office Technician (General)

Classification: OFFICE TECHNICIAN (GENERAL)

$3,758.00 - $4,710.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

California’s Department of Health Care Access and Information works to ensure that healthcare is available where Californians need it most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing vital health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We provide tools and support to help you start, build, or transition your career while making a meaningful impact for all Californians.

The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.

HCAI is committed to building an inclusive work environment that promotes diversity, where employees are appreciated and feel comfortable being their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture of equitable opportunity, empowering our employees to advance health care access and information for the diverse populations we serve across California.

Department Website: http://HCAI.ca.gov/

Job Description And Duties

Under direct supervision of the Supervisor I, the Office Technician (General) performs a wide variety of mail, facility, supply, and property support services of average difficulty. The incumbent provides daily operational support by processing incoming and outgoing mail, receiving and delivering departmental materials and equipment, assisting with facility service requests, maintaining security keycard and identification systems, supporting conference and event setups, and maintaining supply inventories. The position also assists with property tagging, equipment verification, and inventory activities in accordance with State Administrative Manual (SAM) and Department of General Services requirements.

The Office Technician (General) serves as a key customer service representative for the Business Services Section by responding to walk-up, phone, and email inquiries; coordinating with internal programs and external partners; and ensuring timely and accurate completion of service requests. The incumbent may provide front desk coverage, support messenger and courier runs, and perform other administrative duties as needed to maintain daily operations. Work is performed with a high level of reliability, attention to detail, and adherence to departmental policies, safety requirements, and confidentiality.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for Personal Leave Program 2025 (PLP 2025) hours each month. For more details about PLP 2025 , visit the California Department of Human Resources (CalHR) website.

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You will find additional information about the job in the Duty Statement.