Office Technician A (2)

National-Grid; City of Schenectady (NY); Presencial; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Life insurance

401(k) plan

Paid vacation

Tuition assistance

Resumo da oferta

National Grid plc is seeking an Office Technician A for an opening in Albany and Schenectady. The role starts at $31.03 per hour and includes a comprehensive benefits package.

Under supervision, you will perform varied administrative tasks, generate reports, manage records, and support customers and internal stakeholders. Responsibilities include data entry, report preparation, and handling communications with external agencies.

Qualificações

• High School diploma or equivalent is required.
• Ability to exercise independent judgment.
• Ability to perform arithmetical computations.
• Previous experience delivering exceptional customer service with high attention to detail.
• Experience with SAP, STORMS, Mainframe work orders, and MS Office.
• Prior administrative experience and filing skills are required.
• Experience entering vacation/sick time, payroll, copying, and handling calls.
• Experience monitoring and dispatching emergency work and producing daily reports/maps.
• Ability to create queries and run/maintain reports.
• Experience communicating with external agencies and internal/external stakeholders.
• Must reside near Albany or Schenectady, NY.
• Pass pre-employment tests and keyboarding assessments.

Responsabilidades

• Assemble, maintain and transcribe information from various sources and prepare reports and records.
• Prepare time and mileage reports.
• Perform arithmetical computations and maintain statistics.
• Check data for accuracy and assist with orders, reports, and invoices.
• Communicate with customers, agencies, and other departments.
• Update company records, maps, and reports.
• Provide administrative support to the department.
• Receive and dispatch information by phone, radio, or in person.
• Assist higher-grade employees as required.

Conhecimentos

Independent judgment

Customer service

Attention to detail

Data entry

Keyboarding

Formação académica

High School diploma or equivalent

Ferramentas

SAP

STORMS

Mainframe

MS Office

Descrição da oferta de emprego

We are presently seeking an Office Technician A for an opening in Albany and Schenectady. In addition to a starting wage of $31.03 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Under general supervision, to perform administrative support activities of various degrees of complexity, and to perform as required such duties as:

• Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders.
• Prepare time and mileage reports.
• Make arithmetical computations; maintain statistical information.
• Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices.
• Communicate with customers or their representatives, outside agencies, and other departments.
• Update company records including but not limited to maps and various reports.
• Perform administrative support activities associated with the tasks and responsibilities of the department.
• Receive and dispatch information and orders in person and by telephone and radio.
• Assist employees of higher grade as required.

Job Qualifications:

• High School diploma or equivalent
• Ability to handle duties that require independent judgment
• Ability to make arithmetical computations.
• Prior experience in providing exceptional customer service while sustaining attention to detail required
• Experience with computer applications including but not limited to:
  • SAP, STORMS and Mainframe systems for work orders
  • MS Office Suites
• Prior experience handling administrative responsibilities, is required
• Knowledge of utilizing record filing systems for document management
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls
• Experience in monitoring and dispatching emergency work
• Experience in printing and organizing daily reports/maps for distribution
• Ability to create queries, run and maintain various reports
• Prior experience working and communications with outside agencies and various internal and external stakeholders
• The successful candidate must reside in or proximal to Albany or Schenectady, New York
• Must pass pre-employment validated company test(s).
• Satisfactory completion of validated skills testing (keyboarding), as determined by the Company.

Note: The progression from an Office Technician A, B, C will occur over a two-year period with one year spent at each level. The complexity of the duties shall increase in accordance with the department requirements and the training provided.

Pay Rate: $31.03/hr

Location: Albany & Schenectady

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.