Senior System Operator, Transmission, Electric Control Centre Operations

National-Grid; Town of Clay (NY); On-site; USD 110,000 - 155,000; Full time

Job summary

National Grid is hiring a Senior System Operator for the Transmission Control Center in Liverpool, NY. The role focuses on safe, secure, and reliable operation of the New York transmission system, working 12-hour rotating shifts to provide 24x7 coverage.

As part of the training process, candidates undergo an in-depth curriculum including NERC Certification, clearance, and job-specific skills, with on-the-job training and time with field operations.

Qualifications

• Associate degree or 5+ years in ops, maintenance, or real-time monitoring of electric systems.
• Knowledge of power system operations, EMS, SCADA and power-flow analysis.
• Strong analytical, communication, and problem-solving skills.
• Ability to work 12-hour rotating shifts including nights and weekends.

Responsibilities

• Provide safe, secure and efficient operation of NY transmission system.
• Resolve system faults and equipment problems to ensure reliability.
• Coordinate generator dispatch with NYISO and grid operators.
• Perform studies to support planned work and real-time ops using power-flow analysis.
• Maintain strong relationships with EMS staff, NYISO, field ops, and other stakeholders.
• Ensure compliance with procedures and regulatory standards.

Skills

Power system operations

NERC Certification

Communication skills

Problem solving

Team leadership

Shift work

Attention to detail

Critical thinking

Education

Associate's degree in Electrical Engineering or related STEM

Tools

EMS

SCADA

Job description

Senior System Operator, Transmission, Electric Control Centre Operations

About us

National Grid is hiring a Senior System Operator for our Transmission Control Center Department in Liverpool, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

The National Grid Transmission Control Center is responsible for the safe operation, monitoring, and control of all our transmission assets (≥ 115 kV) across Upstate New York through a 24x7 facility. Our department interacts extensively with field operations, the New York Independent System Operator (NYISO), various engineering groups, and other utilities in the state to ensure reliability to our customers and our system.

Job Purpose

The Senior System Operator’s primary purpose is to support the operation of the New York transmission system in a safe, secure, reliable, and efficient manner in accordance with all FERC, NERC, NPCC, NYISO, and National Grid requirements, standards, and procedures. As a shift position, all employees must be willing to work 12-hour rotating shifts to enable 24x7 coverage.

As part of the interview process, candidates must pass an aptitude test. For 6 months employees will go through an in-depth training curriculum to receive necessary qualifications and gain various skills required for this role. Part of this training program may consist of:

• Obtaining a NERC Reliability Coordinator Certification


• Obtaining Clearance and Control authorization


• Spending time with National Grid Field Operations


• On-the-job training

Key Accountabilities

• Provide technical support to the Transmission Control Center to enable the safe, secure, reliable, and efficient operation of National Grid’s New York transmission system.


• Assist in the resolution of system failures and equipment problems to ensure reliable system performance.


• Coordinate generator dispatch with generators and NYISO.


• Perform system and operating studies as required for planned work and for real time operations to support peak load and other unique system configurations. This involves thermal and voltage analysis using a state-of-the-art power flow analysis software.


• Maintain close and effective working relationships with internal and external stakeholders such as the EMS staff, NYISO, field work force, engineering departments, distribution control centers, neighboring utilities, generators, and transmission customers.


• Ensure compliance with all National Grid procedures and regulatory standards through knowledge gained and by using internal controls.


• Help National Grid usher in a leading-edge energy market by developing, integrating and ultimately administering the Distributed Energy Resource (DER) market in the National Grid New York Transmission Control Center.


• Oversee switching operations on the National Grid transmission system.

Qualifications

• Associate's degree in Electrical Engineering, another Engineering discipline, or a related STEM field, and/or 5+ years of experience in the operations, maintenance, engineering, or real-time monitoring of electric transmission, distribution, or generation systems, or a comparable control room environment (including applicable military experience).


• Knowledge of power system operations, power flow analysis, transmission system equipment, Energy Management Systems (EMS), and SCADA systems.


• Demonstrated analytical, critical thinking, and problem-solving skills in a fast-paced operational environment.


• Strong verbal and written communication skills, with the ability to effectively coordinate activities and communicate during both normal and emergency system conditions.


• Highly organized with strong attention to detail and the ability to manage multiple priorities.


• Proven ability to work effectively as both a team member and leader.


• Ability to work 12-hour rotating shifts, including nights, weekends, holidays, and emergency response events.


• Must possess or be able to obtain NERC Reliability Coordinator Certification, applicable clearance, and Control Authorization within one year of hire.

More Information

$110k - $155k a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

Safety, Health, Environment and Resilience

Safety, Health, Environment and Resilience

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.