Office Support Specialist: Customer Care & Scheduling

JENKINS PLUMBING; Lakeland (FL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) Retirement Plan

Medical Insurance

Paid Time Off

Job summary

Jenkins Plumbing Company in Lakeland, FL is seeking an Office Support Professional to handle administrative tasks, scheduling, invoicing, data entry, and customer service. You will be a key contact for customers, employees, vendors, and branch leadership in a fast-paced office environment.

The role emphasizes organization, attention to detail, and professional communication to ensure smooth day-to-day operations.

Qualifications

• Administrative experience preferred.
• Proficient in Microsoft Word, Excel, Outlook.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Answer inquiries by phone and in person with professionalism.
• Greet customers, vendors, and visitors.
• Data entry and recordkeeping with accuracy.
• Prepare reports, schedules, and correspondence.
• Support branch leadership with admin projects.
• Coordinate service requests and appointments.

Skills

Administrative skills

Office support

Customer service

MS Office

Tools

Scheduling software

ERP systems

Job description

Jenkins Plumbing Company in Lakeland, FL is seeking an Office Support Professional to handle administrative tasks, scheduling, invoicing, data entry, and customer service. You will be a key contact for customers, employees, vendors, and branch leadership in a fast-paced office environment.

The role emphasizes organization, attention to detail, and professional communication to ensure smooth day-to-day operations.