Office Support

JENKINS PLUMBING; Lakeland (FL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) Retirement Plan

Medical Insurance

Paid Time Off

Job summary

Jenkins Plumbing Company in Lakeland, FL is seeking an Office Support Professional to handle administrative tasks, scheduling, invoicing, data entry, and customer service. You will be a key contact for customers, employees, vendors, and branch leadership in a fast-paced office environment.

The role emphasizes organization, attention to detail, and professional communication to ensure smooth day-to-day operations.

Qualifications

• Administrative experience preferred.
• Proficient in Microsoft Word, Excel, Outlook.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Answer inquiries by phone and in person with professionalism.
• Greet customers, vendors, and visitors.
• Data entry and recordkeeping with accuracy.
• Prepare reports, schedules, and correspondence.
• Support branch leadership with admin projects.
• Coordinate service requests and appointments.

Skills

Administrative skills

Office support

Customer service

MS Office

Tools

Scheduling software

ERP systems

Job description

Job Description:Office SupportJenkins Plumbing Company – Lakeland, FloridaJoin a Growing Team Where Your Organizational Skills Make a Difference!Jenkins Plumbing Company is seeking a highly organized, customer-focused, and dependable Office Support Professional to join our Lakeland, Florida branch. If you enjoy helping people, keeping operations running smoothly, multitasking in a fast-paced environment, and being an essential part of a successful team, we'd love to hear from you!As an Office Support team member, you will serve as a key point of contact for customers, employees, vendors, and branch leadership. This role is ideal for someone who enjoys administrative work, customer service, problem-solving, and supporting the day-to-day operations of a growing company.At Jenkins Plumbing, we believe our office teams are the backbone of our operation. We are looking for someone who is professional, detail-oriented, and committed to providing exceptional support to both internal and external customers.Position SummaryThe Office Support Professional provides administrative and operational support to the branch by assisting with customer communication, scheduling, data entry, recordkeeping, invoicing, purchasing support, and general office functions.This position requires strong organizational skills, excellent communication abilities, and the capability to manage multiple priorities while maintaining accuracy and professionalism.Essential Duties & ResponsibilitiesAdministrative SupportAnswer incoming phone calls and direct inquiries appropriatelyGreet customers, vendors, and visitors professionallyPerform data entry and maintain accurate recordsAssist with filing, scanning, and document managementMaintain office supplies and place orders as neededPrepare reports, spreadsheets, and correspondenceSupport branch leadership with administrative projectsCustomer ServiceProvide excellent customer service both in person and over the phoneAssist customers with general questions and service-related inquiriesCommunicate professionally and courteously with customers, vendors, and employeesHelp resolve routine customer concerns and direct issues to appropriate personnelScheduling & CoordinationAssist with scheduling appointments and coordinating service requestsSupport communication between office staff, field personnel, and managementMonitor and update schedules as neededHelp ensure timely communication regarding customer appointments and job updatesFinancial & Operational SupportAssist with invoice processing and documentationSupport purchasing and material order trackingMaintain accurate records and reportsAssist with job file organization and documentationHelp ensure branch records remain organized and compliantGeneral Office FunctionsSupport daily branch operationsMaintain confidentiality of company and employee informationAssist with special projects and branch initiativesPerform miscellaneous administrative duties as assignedQualificationsPrevious administrative, office support, receptionist, or customer service experience preferredStrong computer skills including Microsoft Office (Word, Excel, Outlook)Excellent verbal and written communication skillsStrong organizational and time management abilitiesAbility to multitask and prioritize effectivelyProfessional appearance and demeanorStrong attention to detailAbility to maintain confidentialityDependable attendance and punctualityPreferred QualificationsConstruction, plumbing, service industry, or dispatching experienceExperience with scheduling software or ERP systemsExperience working in a fast-paced office environmentPhysical RequirementsAbility to sit, stand, and move throughout the office as neededAbility to use standard office equipment, including computers, printers, and phonesAbility to occasionally lift office supplies and materials up to 25 poundsWhy Join Jenkins Plumbing?Employee Ownership (ESOP)Jenkins Plumbing is proud to be a 100% Associate-Owned Company. Through our Employee Stock Ownership Plan (ESOP), associates share in the success of the company and build long-term retirement wealth.Benefits & IncentivesComprehensive Benefits PackageMedical InsuranceDental InsuranceVision InsuranceLife InsuranceShort-Term Disability InsuranceLong-Term Disability InsuranceAccident InsuranceCritical Illness InsuranceHospital Indemnity CoverageFinancial BenefitsEmployee Stock Ownership Plan (ESOP)401(k) Retirement PlanFlexible Spending Account (FSA)Direct DepositWeekly PayPaid Time OffPaid HolidaysPaid VacationPersonal Time Off OpportunitiesCareer DevelopmentProfessional Development OpportunitiesOn-the-Job TrainingAdvancement OpportunitiesLong-Term Career GrowthSupportive Leadership TeamAdditional PerksEmployee Appreciation EventsFamily-Oriented CultureStable, Growing CompanyTeam-Focused Work EnvironmentThe Ideal CandidateWe are looking for someone who:Enjoys helping peopleHas a positive, professional attitudeTakes pride in accuracy and organizationThrives in a team environmentIs dependable and accountableWants to grow with a successful companyApply Today!If you're looking for a career with a company that values its employees, invests in their success, and offers opportunities for long-term growth, we encourage you to apply today.Become part of the Jenkins Plumbing team and help support a company built on integrity, teamwork, and excellence.Jenkins Plumbing Company is an Equal Opportunity Employer.Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.