Office Support Specialist

Consolidated Employer Services; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Research Alloys is seeking a full-time Office Support Specialist to handle the office and scale house tasks behind our daily operations. You will process billing, payments and invoices, keep driver and inventory records current, and assist customers by phone and in person.

This fast-paced role requires strong numerical accuracy, professional customer service, and reliable data entry. Experience in scrap metal, recycling, or a similar industry is a plus.

Qualifications

• 2-4 years' experience in a similar role.
• Prior experience in a similar industry preferred.
• High school diploma or equivalent required; some college coursework preferred.
• Skilled in use of Microsoft Office products, including Excel.
• Knowledge of QuickBooks or similar software preferred.
• Basic math skills.

Responsibilities

• Data entry for billing; receiving and processing of payments; processing of invoices and receipts.
• Creation of driver cards; collection and filing of driver logs.
• Counting cash drawer and handling deposits.
• Reconciling reports and reporting of sales tax; completing annual tax reports.
• Issuing payments for scrap customers.
• Interact with customers via phone and in-person communication.
• Pricing and inventory sheets.
• Ordering supplies.
• Coordinating with drug testing vendor.
• Assisting with annual vehicle registrations/renewals.
• Filing; screening and handling phone calls.
• Other duties as assigned.

Skills

Data entry

MS Excel

Customer service

Billing knowledge

Education

High school diploma

Some college

Tools

Microsoft Office

QuickBooks

Job description

Office Support Specialist

POSITION SUMMARY

Research Alloys is hiring a full-time Office Support Specialist to handle the office and scale house tasks behind our daily operations. You'll process billing, payments and invoices, keep driver and inventory records current, and help customers by phone and in person.

This is a fast-paced role with heavy daily interaction with both the public and our commercial clients. Professional customer service skills are a must. It suits a self-starter who takes initiative, solves problems on the spot, and stays accurate with numbers at a busy front counter. Experience in scrap metal, recycling or a similar industry is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Data entry for billing; receiving and processing of payments; processing of invoices and receipts
• Creation of driver cards; collection and filing of driver logs
• Counting cash drawer and handling deposits
• Reconciling reports and reporting of sales tax; completing annual tax reports
• Issuing payments for scrap customers
• Interact with customers via phone and in-person communication
• Pricing and inventory sheets
• Ordering supplies
• Coordinating with drug testing vendor
• Assisting with annual vehicle registrations/renewals
• Filing; screening and handling phone calls
• Other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• 2-4 years' experience in a similar role
• Prior experience in a similar industry preferred
• High school diploma or equivalent required; some college coursework preferred
• Skilled in use of Microsoft Office products, including Excel
• Knowledge of QuickBooks or similar software preferred
• Basic math skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Physical Activity

• Occasionally – climbing, balancing, stooping, kneeling, couching, crawling, lifting
• Frequently – standing, walking, feeling, repetitive motion, pushing, pulling
• Constantly – using hands and fingers, grasping, talking, hearing, reaching

Physical Requirements

• Light work. Exerting up to 30 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Visual Acuity

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Conditions

• The worker is not substantially exposed to adverse environmental conditions.