Administrative Support Associate - 2648

University of North Calorina Pembroke; Pembroke (NC); On-site; USD 37,000 - 40,000; Full time

Job summary

UNC Pembroke seeks an Administrative Associate in the Office of Undergraduate Admissions to provide comprehensive administrative support. You will assist with communications with prospective students and families, document processing, and general office operations to ensure smooth admissions workflows.

The role requires strong customer service, reliable communication, and the ability to multitask in a fast-paced environment. It is a full-time position with standard office hours.

Qualifications

• High school diploma or equivalent with customer service experience.
• Excellent communication skills and ability to multitask.

Responsibilities

• The Administrative Associate provides administrative and operational support to the Admissions team.
• Support inbound calls and emails, document and decision letter processing, budget and inventory tasks, and general office coordination.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

Please see Special Instructions for more details.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Position Information

Division

Department

Department Admissions

Working Title

Working Title Administration Assistant

Vacancy Type

Vacancy Type Probationary Permanent Full Time

Min T/E Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

FTE

FTE 1

Position Overall Competency Level

Position Overall Competency Level J

Recruitment Range

Recruitment Range $36,894 - $40,000

Anticipated Hiring Range

Anticipated Hiring Range $40,000

Position #

Position # 2648

FLSA Status

FLSA Status Non-Exempt

Months per year

Months per year 12

Work Schedule =e.g. 8-500

Work Schedule =e.g. 8-500 8:00 a.m. - 5:00 p.m.

Work Schedule Type

Work Schedule Type Monday - Friday

Is this a grant funded position?

Is this a grant funded position? No

If yes, please indicate the end date of the grant.(if applicable)

N/A

Primary Purpose of Organization Unit

The primary purpose of the Office of Undergraduate Admissions is to attract new students and to support them through the enrollment process, ultimately contributing to the overall institutional enrollment goals.

Primary Purpose of Position

The primary purpose of the Administrative Associate in the Office of Undergraduate Admissions is to provide comprehensive administrative and operational support to the unit, including facilitating communication with prospective students, applicants, families, and visitors; supporting admissions document and decision letter processing; assisting with budget and purchasing activities; managing office inventory and resources; and coordinating general office operations. The position contributes to efficient, accurate, and responsive admissions services while providing clerical and administrative support to the Admissions team.

Job Description

The Administrative Associate in the Office of Undergraduate Admissions provides comprehensive administrative and operational support to the admissions team and assists with serving prospective students, families, applicants, and visitors. This role supports the efficient operation of the office through customer service, facilitating inbound phone calls and emails, document and decision letter processing, budget management support, inventory management, records maintenance, and general office coordination. The position provides accurate admissions information, assists with day-to-day administrative processes, and helps ensure timely and effective support for students and the overall operations of the Office of Undergraduate Admissions.

Management Preference

Minimum of High School diploma with customer service experience, excellent communication skills, and the ability to multitask in a versatile and goal oriented work environment.

Lic or Certification required by statute or regulation

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Required Documents

• C V/Resume
• Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
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• Do you possess a valid driver's license? If so, please list date of issuance and date of expiration on your application.
  • yes
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