Office Supervisor, Mid-Level

Jobright.ai

Baltimore (MD)

On-site

USD 37,500 - 56,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A healthcare organization is seeking an Office Supervisor to oversee activities of office support staff in Baltimore. The role includes managing performance, providing administrative support, and ensuring compliance with regulations. Ideal candidates should have strong analytical and organizational skills, along with 3-4 years of administrative experience. This full-time position offers opportunities for growth and development in a healthcare setting.

Qualifications

3-4 years of Administrative/secretarial experience required.
Working knowledge of assigned department's practices and procedures.
Ability to handle sensitive situations.

Responsibilities

Supervises day-to-day activities of office support staff.
Provides administrative and clinical support.
Ensures compliance with regulations and manages staff performance.

Skills

Analytical skills

Problem-solving skills

Organizational skills

Communication skills

Education

High School Diploma or GED

Associate's degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Job description

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Job Summary:

MedStar Health is a healthcare organization seeking an Office Supervisor to oversee the day-to-day activities of office support staff. The role involves providing administrative and clinical support, ensuring compliance with regulations, and managing staff performance and schedules.

Responsibilities:

• Supervises and monitors the day-to-day activities of office support staff equal to a minimum of 2 FTEs.

• Provides work direction and assigns schedules.

• Provides high-quality service, administrative support, clinical support, and financial administration for the daily operations of an office or medical office practice.

• Contributes to the achievement and assists in the development of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.

• Complies with governmental and accreditation regulations.

• Performs a variety of complex and confidential administrative duties.

• Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends.

• Assists in selecting, training, orienting, and assigning of department staff.

• Develops performance standards, evaluates performance, and conducts performance management planning.

• Initiates or makes recommendations for personnel actions.

• Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information.

• Provides adequate training of new staff.

• Conducts competency and quality assurance testing of staff, ensuring compliance with standards.

• Prepares associate work schedules and arranges for adequate coverage to maintain optimum patient service.

• Assures the proper accounting of hours worked and paid time off.

• Coordinates the daily activities of office personnel.

• Maintains payroll records, time and attendance, and personnel records.

• Prepares and directs reports and statistical analysis as needed.

• Prepares, updates, and copies forms, reports and records on a routine basis.

• Supervises the maintenance and preparation of records, files and other documents.

• Responds to and resolves problems and complaints.

• Supervises procurement activities for the department, including purchasing, receiving, storage, inventory control and utilization of equipment, materials and supplies.

• Responsible for the maintenance, performance, and repair of equipment, furnishings and facilities.

• Participates in multidisciplinary quality and service improvement teams.

Qualifications:

Required:

• High School Diploma or GED required

• 3-4 years Administrative/secretarial experience required

• Working knowledge of assigned department's practices and procedures.

• Ability to handle sensitive situations.

• Good analytical and problem-solving skills.

• Effective organizational and time management skills.

• Ability to work independently.

• Working knowledge of Microsoft Word and Excel software applications.

• Strong commitment to quality and customer service.

• Excellent verbal and written communication skills.

Preferred:

• Associate's degree business courses or administrative/secretarial training preferred

• Supervisory experience preferred

Company:

MedStar Health is a not-for-profit healthcare organization Founded in 1999, the company is headquartered in Columbia, Maryland, USA, with a team of 10001+ employees. The company is currently Late Stage. MedStar Health has a track record of offering H1B sponsorships.

Seniority level