Office Administrator

ROCS Grad Staffing; Fairfax (VA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A staffing agency in Fairfax, VA, is seeking an experienced Office Administrator. The successful candidate will be responsible for managing client relations and office operations, ensuring a welcoming environment for visitors, and maintaining the office calendar. Minimum 5 years of relevant experience and strong CRM skills are required. The position offers a competitive salary and full-time schedule.

Qualifications

• Minimum 5 years of full-time, onsite office administration experience.
• High competency with CRM and web-based systems.

Responsibilities

• Provide a warm, welcoming environment for clients and visitors.
• Manage client records and coordinate the office calendar.
• Establish and maintain client relationships through consistent 'touches'.

Skills

CRM systems

Microsoft Office

Attention to detail

Organizational skills

Education

University or college degree

Job description

This range is provided by ROCS Grad Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Direct message the job poster from ROCS Grad Staffing

You are the first and last impression for all visitors to our office – prospects, clients, and vendors. In addition to building and maintaining strong relationships with clients, you ensure consistent touches throughout the year (including birthdays). You are also responsible for managing and coordinating the office calendar and maintaining client records.

Job Responsibilities

• Provide a warm, welcoming environment for all prospective and current clients, visitors, and vendors.
• Host the front office, maintaining the hospitality center and serving in-office guests.
• Establish, build, deepen, and maintain client relationships through consistent “touches” (e.g., birthday cards/emails, flowers, gifts for anniversaries, funerals, relocations).
• Assist in planning, coordinating, and promoting public and private marketing or educational events, including tracking all event reservations.
• Open and close the front office daily.
• Answer the office phone, triage calls, and handle select service requests (shared responsibility).
• Maintain the CRM system and client records, ensuring complete and up-to-date information, including managing mass mailings/emails.
• Coordinate and manage the office calendar, including all client interactions (appointments, Zoom meetings, phone calls, events).
• Maintain office filing systems for client/prospect and vendor files (e.g., Xerox, Staples, subscriptions, phone systems).
• Track and manage software licensing and subscriptions.
• Maintain inventory control and order all supplies (office supplies, hospitality items, branded materials).
• Serve as the primary liaison between the office and service vendors, including the landlord, to troubleshoot and resolve issues.
• Handle all mail and packages according to established procedures.
• Coordinate staff meetings, take notes, and monitor action steps.
• Maintain an active Virginia Notary Public commission.

Qualifications

• Minimum 5 years of full-time, onsite office administration experience.
• University or college degree preferred.
• High competency with CRM and web-based systems, as well as Microsoft Office.
• Strong attention to detail.
• Highly organized.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Management

• Industries

  Office Administration, Non-profit Organizations, and Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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