Office Supervisor — Customer Service & Admin Lead

Furniture Mart USA, Inc.; Medford (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid training

Full benefits package

401(k) with employer match

Employee discounts on furniture

Job summary

Furniture Mart USA is seeking a dedicated Office Administrator to support the Store Manager and Sales Associates with daily operations, phone coverage, and bookkeeping tasks. This full-time role emphasizes delivering excellent customer service in a busy retail office.

We offer paid training, comprehensive benefits, 401(k) with employer match, and generous employee discounts on furniture and mattresses. Join a team focused on trust, teamwork, and excellence.

Qualifications

• 1–2 years of experience is preferred.
• Excellent organizational and time management skills.
• Ability to delegate and provide coaching.
• Proficient computer and Microsoft Office skills.
• Excellent communication skills both verbally and written.
• Previous customer service experience and detail-oriented.

Responsibilities

• Organize office operations and procedures.
• Train and manage other office staff.
• Provide a broad variety of administrative and staff support services for our Store Manager and Sales Associates.
• Receive incoming phone calls and assist customers at check-out.
• Cash handling, bookkeeping, and report preparation.

Skills

Organizational skills

Time management

Communication skills

Customer service

Education

Experience in office environment

Tools

Microsoft Office

Job description

Furniture Mart USA is seeking a dedicated Office Administrator to support the Store Manager and Sales Associates with daily operations, phone coverage, and bookkeeping tasks. This full-time role emphasizes delivering excellent customer service in a busy retail office.

We offer paid training, comprehensive benefits, 401(k) with employer match, and generous employee discounts on furniture and mattresses. Join a team focused on trust, teamwork, and excellence.