Office Supervisor: Customer Service & Ops Lead (FT)

Furniture Mart USA, Inc.; Sioux Falls (SD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Full benefits: Medical, Dental, Vision

Life, Disability, PTO

401(k) with employer match

Employee discounts on furniture

Job summary

Furniture Mart USA, Inc. is hiring for a full-time office administrator in Sioux Falls. The role focuses on delivering excellent customer service, handling administrative tasks, and supporting store management and sales teams.

Ideal candidates have 1–2 years of relevant experience, strong organization, and solid MS Office skills. Benefits include paid training, comprehensive health coverage, a 401(k) match, and employee discounts.

Qualifications

• 1-2 years of office/administrative experience preferred.
• Strong organizational and time management abilities.
• Good delegation and coaching capabilities.
• Proficient with computers and MS Office suite.
• Excellent verbal and written communication; customer-focused.

Responsibilities

• Organize office operations and procedures.
• Train and manage other office staff.
• Provide admin support for Store Manager and Sales Associates.
• Answer incoming calls and assist customers at checkout.
• Handle cash, bookkeeping, and prepare reports.
• Ensure customers receive excellent service.

Skills

Office experience

Organizational skills

Time management

Team leadership

MS Office

Communication skills

Customer service

Tools

Microsoft Office

Job description

Furniture Mart USA, Inc. is hiring for a full-time office administrator in Sioux Falls. The role focuses on delivering excellent customer service, handling administrative tasks, and supporting store management and sales teams.

Ideal candidates have 1–2 years of relevant experience, strong organization, and solid MS Office skills. Benefits include paid training, comprehensive health coverage, a 401(k) match, and employee discounts.