Office Supervisor — Lead Admin & Customer Experience (FT)

Furniture Mart USA, Inc.; Medford Township (MN); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, Vision, Life, and Dis

401(k) with employer match

Employee discounts on furniture and m

Job summary

Furniture Mart USA is seeking a full-time office professional in Minnesota to deliver outstanding customer service and provide administrative support for the Store Manager and Sales team. The role involves organizing operations, training staff, and handling cash and bookkeeping tasks, with a focus on accuracy and high-quality service.

Ideal candidates have 1-2 years of relevant experience, strong organizational skills, and excellent communication.

Qualifications

• 1-2 years of experience is preferred
• Excellent organizational and time management skills
• Ability to delegate and provide coaching
• Proficient computer and Microsoft Office skills
• Excellent communication skills both verbally and written
• Previous customer service experience and detail-oriented

Responsibilities

• Organize office operations and procedures
• Train and manage other office staff
• Provide a broad variety of administrative and staff support services for our Store Manager and Sales Associates
• Receive incoming phone calls and assist customers at check-out
• Cash handling, bookkeeping, and report preparation
• Ensure client receives excellent customer service

Skills

Customer service

Administrative support

Organizational skills

Time management

Coaching/Delegation

Communication skills

Tools

Microsoft Office

Job description

Furniture Mart USA is seeking a full-time office professional in Minnesota to deliver outstanding customer service and provide administrative support for the Store Manager and Sales team. The role involves organizing operations, training staff, and handling cash and bookkeeping tasks, with a focus on accuracy and high-quality service.

Ideal candidates have 1-2 years of relevant experience, strong organizational skills, and excellent communication.