Store Manager

Furniture Mart USA, Inc.; Watertown (SD); Hybrid; USD 45,000 - 150,000; Full time

Benefits offered by this job

Paid Training

Full benefits package

401(k) with employer match

Employee discounts

Job summary

Furniture Mart USA in Watertown, SD seeks a Store Manager to lead a dynamic retail team. You’ll drive sales and profitability while delivering exemplary guest service, oversee visual presentation, recruit and coach staff, and ensure operational standards. This role requires strategic thinking, strong communication, and a passion for customer experience.

Join a long-standing company that values trust, teamwork, and employee growth, with a competitive pay range and comprehensive benefits.

Qualifications

• Experience in retail sales with increasing levels of responsibility
• Ability to lead/train others with strong communication and interpersonal skills
• Flexibility to work evenings, weekends and holidays
• Proficiency with MS Office products
• Strong verbal and written communication and organizational skills
• Ability to manage competing priorities in a fast-paced environment
• Supervisory/management experience in retail sales environment

Responsibilities

• Provides direction and leadership to store team; drives sales and profitability
• Recruits, staffs, coaches and develops sales associates and store team members
• Ensures guest service, visual merchandising/presentation and operational standards
• Meets or exceeds sales and profitability goals
• Oversees staffing and training-related tasks
• Maintains a positive store environment and effective communication

Skills

Retail leadership

Staff development

Communication

Organizational skills

Multi-tasking

Education

Bachelor's Degree in a related field

Tools

MS Office

Job description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it's a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you'll feel right at home here too.

Join a team that's built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Pay Range: $45,000 - $150,000 annually (Salary + Commission Based)

Job Description: Your Place in Our Story

This isn't your average sales role, it's an opportunity to build a lasting career, helping customers create spaces they love.The Store Manager provides direction and leadership; drives sales & profitability; provides exemplary guest service, ensures visual merchandising/presentation and operational standards; recruits, staffs, coaches and develops sales associates and store team members; meets or exceeds sales and profitability goals.

Job Duties:

• Hiring
• Training (Computer, Sales System, Product)
• Setting Metric Standards
• Customer Relations
• Overseeing Staffing and controlling OT
• Reviewing Merchandise Mix, for ultimate sale efficiency
• Maintaining a Positive Environment
• Good positive communication
• Document any and all issues, to better communicate and train.
• Provide training to accurately write a ticket

Requirements/Qualifications:

• Experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures
• Demonstrated ability to effectively lead/direct, coach and train others, and the ability to relate well using communication, interpersonal, diplomacy and related skills
• Flexibility to work a retail schedule which will include evenings, weekends and holidays
• Computer proficiency including MS Office products
• Strong verbal and written communication skills and excellent organizational skills
• Ability to manage competing priorities in a fast-paced environment
• Supervisory/management experience in a retail sales environment or similar fast paced, customer service environment
• Bachelor's Degree in a related field

Benefits: What's in It for You?

• Paid Training
• Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more
• 401(k) with employer match
• Big employee & family discounts on furniture and mattresses

As a full-time member of our Furniture Mart USA family, you will enjoy:

Furniture Mart USA is an Equal Opportunity Employer