Office Specialist I

RiseMe; Taylorsville (UT); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Work Environment

Job summary

Utah Department of Agriculture and Food is seeking an Office Specialist I to join our in-office team in Taylorsville. You will greet visitors, handle inquiries, process payments, and manage mail and records to support our department’s daily operations.

The role emphasizes accuracy, strong communication, and the ability to work independently with minimal supervision. Prior office experience and a customer-service mindset are valued assets.

Qualifications

• Experience in customer service or front desk roles.
• Ability to enter data accurately and process payments.
• Strong verbal and written communication skills and time management.

Responsibilities

• Greet visitors and answer inquiries at the front desk.
• Process customer payments and reconcile daily transactions.
• Open, sort, and distribute mail and deliveries.
• Maintain records of department phone lines, usage, and costs.
• Control access at the reception desk and issue visitor badges.
• Manage email inbox and route messages to appropriate teams.
• Monitor aging accounts receivable for past-due items.
• Provide general clerical support as needed.

Skills

Customer service

Data entry

Payment processing

Detail oriented

Time management

Communication

Multitasking

Tools

Office equipment

Computer programs

Job description

Job Title - Office Specialist I

FT / PT Status – Full-time
Benefits Eligibility – Yes
Salary – $14.75 - $23.00
Remote Work / In-Office – In-Office
Application Deadline – 9-28-26

Are you ready to bring your customer service skills to a role where you truly matter? If you enjoy working in a dynamic office environment, interacting with diverse groups of people, supporting exciting projects, and serving the local agricultural community, this might be the perfect job for you.

Key Responsibilities

• Customer Service & Reception: Serve as the face of the department by greeting visitors with a friendly, approachable attitude, answering incoming calls, resolving inquiries, and providing assistance to the public.
• Payment Processing: Process customer payments accurately according to established protocols and perform daily payment reconciliations.
• Mail & Delivery Handling: Open, sort, and distribute incoming daily mail and package deliveries efficiently.
• Records & Resource Management: Maintain accurate, up-to-date records of departmental cell phone lines, usage, and associated costs.
• Front Desk & Access Control: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges as needed).
• Email Management & Inbox Triage: Review and manage central inbox daily. Categorize, prioritize, and route incoming correspondence to the appropriate team.
• Monitor the Accounts Receivable aging schedule, prioritizing accounts that are past due.
• General Support: Perform other clerical support duties as assigned.

Qualifications

Minimum or "day-one" qualifications

• Prior customer service experience.
• Prior data entry experience.
• Prior payment processing experience.

Preferred or trainable/on-the-job qualifications

• Is detail oriented
• At least 1 year of experience working in a professional office environment.
• Strong verbal and written communication skills.
• The ability to manage their own time.
• Works independently with little or no supervision.
• Exceptional communication and interpersonal skills.
• Extensive experience in quality assurance with sensitive and confidential information.
• Showcases proficiency in computer programs.
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• The ability to be resourceful and proactive when issues arise.
• The ability to work with different groups of people.
• Excellent organizational skills.
• Has a customer service attitude.
• Multitasking abilities.

About the Role

Location – 4315 S 2700 W, Taylorsville

Background Check Required – No

Drug Test Required – No

Schedule Code – B

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

For more information about working for the Department of Agriculture and Food please click here.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].