Office Specialist I

State of Utah; Taylorsville (UT); On-site; USD 20,000 - 32,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Environment

Job summary

The State of Utah is seeking an Office Specialist I to perform front-desk reception, payment processing, and clerical duties in Taylorsville. The role requires strong communication skills and the ability to manage records and inquiries in a busy office environment.

This full-time, in-office position offers an opportunity to support the agricultural community and work within a larger state organization, with emphasis on accuracy and reliability.

Qualifications

• Prior customer service experience.
• Prior data entry experience.
• Prior payment processing experience.

Responsibilities

• Greet visitors and answer incoming calls, resolving inquiries and providing assistance to the public.
• Process customer payments accurately and reconcile daily payments.
• Open, sort, and distribute incoming mail and package deliveries.
• Maintain accurate records of departmental lines, usage, and costs.
• Control access at reception and issue visitor badges as needed.
• Review and manage central inbox, categorize and route correspondence.
• Monitor Accounts Receivable aging and flag past-due accounts.
• Provide general clerical support as needed.

Skills

Customer service

Data entry

Payment processing

Office coordination

Office equipment

Tools

Office software

Job description

Job Title - Office Specialist I

FT / PT Status – Full-time

Benefits Eligibility – Yes

Salary – $14.75 - $23.00

Remote Work / In-Office – In-Office

Application Deadline – 9-28-26

Job Description

Are you ready to bring your customer service skills to a role where you truly matter? If you enjoy working in a dynamic office environment, interacting with diverse groups of people, supporting exciting projects, and serving the local agricultural community, this might be the perfect job for you.

Key Responsibilities

• Customer Service & Reception: Serve as the face of the department by greeting visitors with a friendly, approachable attitude, answering incoming calls, resolving inquiries, and providing assistance to the public.
• Payment Processing: Process customer payments accurately according to established protocols and perform daily payment reconciliations.
• Mail & Delivery Handling: Open, sort, and distribute incoming daily mail and package deliveries efficiently.
• Records & Resource Management: Maintain accurate, up-to-date records of departmental cell phone lines, usage, and associated costs.
• Front Desk & Access Control: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges as needed).
• Email Management & Inbox Triage: Review and manage central inbox daily. Categorize, prioritize, and route incoming correspondence to the appropriate team.
• Monitor the Accounts Receivable aging schedule, prioritizing accounts that are past due.
• General Support: Perform other clerical support duties as assigned.

Qualifications

Minimum or "day-one" qualifications:

• Prior customer service experience.
• Prior data entry experience.
• Prior payment processing experience.

Preferred Or Trainable/on-the-job Qualifications

• Is detail oriented
• At least 1 year of experience working in a professional office environment.
• Strong verbal and written communication skills.
• The ability to manage their own time.
• Works independently with little or no supervision.
• Exceptional communication and interpersonal skills.
• Extensive experience in quality assurance with sensitive and confidential information.
• Showcases proficiency in computer programs.
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• The ability to be resourceful and proactive when issues arise.The ability to work with different groups of people.
• Excellent organizational skills.
• Has a customer service attitude.
• Multitasking abilities.

About The Role

Location – 4315 S 2700 W, Taylorsville

Background Check Required – No

Drug Test Required – No

Schedule Code – B

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].