Corporate Front Desk & Guest Experience Lead

Aquarian Holdings; New York (NY); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Aquarian Holdings is seeking a Receptionist to join our Workplace Services team in New York City. You will be the first and last point of contact for guests, manage front desk operations, check-in and badge issuance, and coordinate with security and hosts to ensure a warm, discreet, and professional experience.

The role requires strong hospitality instincts, excellent communication, and the ability to balance multiple priorities in a fast-paced environment.

Formación

• Bachelor's degree preferred or equivalent professional experience.
• Three or more years in corporate reception or high-touch environments.
• Experience in financial services or asset management preferred.
• Onsite five days per week with rotating opening/closing shifts.

Responsabilidades

• Own the execution of visitor arrival and departure journeys with security and hosts.
• Maintain daily visibility of guests, meetings, access requirements and accommodations.
• Manage guest check-in, host communication, wait time, and departures.
• Support meeting, event, and hospitality operations as needed.
• Run core reception duties including phone line, inbox, calendars, and vendor access.
• Recognize and resolve issues, upholding security and confidentiality procedures.

Conocimientos

Interpersonal communication

Multitasking

Guest services

Tech-savvy

Organization

Educación

Bachelor's degree preferred

3+ years in corporate reception / luxury hospitality

Experience in financial services / asset management

Herramientas

Microsoft Outlook

Microsoft Office Suite

Conference-room technology

Descripción del empleo

Aquarian Holdings is seeking a Receptionist to join our Workplace Services team in New York City. You will be the first and last point of contact for guests, manage front desk operations, check-in and badge issuance, and coordinate with security and hosts to ensure a warm, discreet, and professional experience.

The role requires strong hospitality instincts, excellent communication, and the ability to balance multiple priorities in a fast-paced environment.